Chief Learning Officer
REGIONAL AIRPORTS HOLDING INTERNATIONAL
Total years of experience :12 years, 8 Months
Jan-Jun 2012 REGIONAL AIRPORTS HOLDING INTERNATIONAL Bangalore, India
Interim Chief Learning Officer - Six Month Interim Executive Role
• Reported directly to the Chairman of the organisation with full responsibility for corporate talent life cycle.
• Created performance and talent management systems to optimise operational and financial efficiencies.
• Worked with CEO, COO, and CFO on aligning human capital acquisition to meet growth requirements.
• Collaborated with the National Skills Development Council in developing industry specific competencies.
• Provided strategic, financial and operational planning for a national chain of new aviation education academies.
Jan 2010-Dec 2011 GOLDSTONE GROUP Hyderabad, India
Divisional President - Goldstone Education - Two Year Project Contract
• Reported directly to the Group CEO and served on the Board of Directors focussing on strategy and talent.
• Created and implemented group wide performance and talent management plans to optimise all divisions.
• Worked with the Presidents of Goldstone Technologies and Goldstone Infratech developing talent planning.
• Developed competency frameworks, assessment centers, organisational strategy and structure development.
• Formed international collaborations to provide best in breed blended and e-learning technical skills training.
• Advised State and National Government on reform for industrial / vocational learning policy and practice.
• Formed a major international joint venture and created a new company to provide high quality e-learning.
• Supplied language education development programs for thousands of students and teachers all over India.
• Designed, developed and promoted a PPP vocational University project plan to support Group development.
• Secured government support with presentations made at levels as high as the Cabinet Secretary for India.
Jan 2008-Dec 2009 ABU DHABI UNIVERSITY (ADU) Abu Dhabi, UAE
Vice President - Commercial Learning and Development
Reported directly to the Chairman and served on the Board of Directors focussing on commercial growth.
Worked on the development of group level organisational vision, strategy, and governance requirements.
Planned and created 3 Institutes in a new commercial holding sister company - the ADU Knowledge Group.
Full P&L responsibility for the Knowledge Group with annual revenue growth targets of over 20m GBP.
Provided leadership and support for the regional management teams and product development professionals.
Analysed and segmented the potential of local, regional and global markets, assigned appropriate resources and created a new CRM lead generation department to support product directors and increase sales pipeline.
Spoke in conferences throughout the region and led initiatives on innovation for vocational education standards and blended learning, as well as talent management, organisational development, and created a nationalisation conference forum, to drive thought and practice leadership whilst also improving business solutions pipeline.
Worked with institutional Deans and Directors to establish partnerships with prestigious University business schools such as Babson, Penn State, Ashridge for leadership development programs and organisations such as CIPD, CMI, and Pearson Education for founding centers of excellence and large scale vocational development.
Secured high profile client organisations such as Abu Dhabi Municipality, Abu Dhabi Chamber of Commerce, Health Authority of Abu Dhabi, Abu Dhabi Department of Civil Service, Abu Dhabi Education Council, Abu Dhabi Traffic Police, the Court of Sheikh Hamdan, Tanmia, Etihad Airways, HSBC, Aramex and Azadea.
Mar 2004-Mar 2006 EF EDUCATION Shanghai, China
Country Manager - China Corporate Training - Open Ended Contact
• Reported to the Presidents of EF China and EF Corporate Global with country wide full P&L responsibility.
• Provided country wide talent and training solutions for clients with more than 10, 000 employee participants.
• Analysed strategic business needs and performance of EF Corporate Training clients then developed and implemented talent, training, and new curriculum strategies to initiate then rapidly grow and improve high
quality delivery of significant training operations by 60+ corporate and franchise centers throughout China.
• Designed and provided high profile corporate talent planning and learning solutions for organisations such as Nokia, FedEx, Wal-Mart, HuaTai, HuaWei, Bank of China, Honeywell, Coca Cola, LVMH, APL, and
HSBC - building the trust needed for annual $100k or larger national partner, or exclusive partner, contracts.
• Devised a national corporate cooperative for EF corporate and franchise schools then led the development of sales, recruitment, and quality standards training delivered to 1000's of staff in over 60 cities all over China.
• Performed regular visits to EF Corporate locations throughout the world, to give strategic consultancy, improve
performance, and be an ambassador for best practice performance, learning, and operational management.
• Worked extensively with Englishtown.com (a part of EF Education) to create blended learning solutions that
were integrated into EF schools and client organisation LMS and LCMS both nationally and internationally.
• Responsible for Regional Directors and City Managers with trainer teams dispersed in cities all over China.
• Established new dedicated corporate training and innovation centers in Beijing, Guangzhou and Shenzhen.
• Leveraged global services by working proactively with EF centers in Sweden, France, Russia and Thailand.
Mar 2003-Mar 2004 EF EDUCATION Shanghai, China
City Manager - Shanghai Corporate Training - Open Ended Contact
• Repositioned the service as a talent consultation and training solution partner and rapidly built a brand
reputation for exceeding training ROI expectations leading to 10 times increase in annual sales revenue.
• Analysed the external environment and internal resources to create rapid development and growth strategies.
• Devised internal course management procedures to establish quality of customised training service delivery.
• Established training and development programs for local government officials delivered country wide.
• Personally provided leadership and business skills development for business school and corporate clients.
• Created innovative competency frameworks and curriculums for language, technical and business skills that
have been utilised by 1000's of QP staff resulting in consistent and measurable improvement and ROI.
• Worked with various departments on-shore and off-shore to improve deliverables and program effectiveness.
• Worked with senior leadership to create internal ownership of training and development practices.
• Developed new e-learning strategies and e-learning programs for use throughout the organisation.
• Personally taught presentations, meetings, and negotiation skills seminars to senior executive QP staff.
Jan 1998-Jan 2001 INLINGUA Dusseldorf, Germany
Corporate Trainer / Sales Manager / Center Manager - Open Ended Contract
• Rapidly promoted and transferred internationally with responsibility initially for teaching and training, then
sales management and operational management for customised programs in language and business skills.
• 9 months in Germany delivering corporate training programs for SAP, Mannesman and Deutsche Bank.
• 9 months in Turkey leading training programs for Beko managers and professors at Istanbul University.
• 9 months in Indonesia providing teaching programs for K 12 students and training for K 12 teachers.
• 9 months in Thailand developing a national television education series and teacher sub-contracting business.
HULT International Business School (2007) MBA with Distinction (GPA 3.67) Cambridge, MA, USA
Trinity College (2004) Masters Level ESL Teaching Diploma (QCA L7) London, UK
Queen Mary and Westfield University (1997) B.A. in English Literature (Dual Honours) London, UK
Central School of Speech and Drama (1997) B.A. in Speech and Drama (Dual Honours) London, UK
