Tourism Manager
Voyage Travel & Tourism
Total years of experience :19 years, 8 months
• Responsible for files /Programmers in outbound tourism as well as using the existing facilities for the accurate and compatible way of handling planning and management of the different programmers.
• Responsible for responding to the requests from clients on the programmers also in charge of the reservations/bookings.
• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.
• Following -up and responding to the late /Sudden Inquires of the clients regarding the programmers at hand as well as negotiating possible changes and alternative components for trip and communicating with clients on changes of any.
• Handling and contacts with all stakeholders including the company’s other department like airlines & visa section as well as the client to guarantee the smooth running of the operation.
• Responsible for submitting payment orders to the accounting department to pay the service providers as well as submitting the collected moneys against invoices from the clients prior to their departure
• Responsible for the full documentation of the file including all relevant correspondences, contacts, reports, and invoices in order to prepare a programmer’s, statement .
• Handling Research to ensure that programs, products, & prices are matching with customers’ expectations.
• Handling all the travel arranges for the GM inside & outside & for all the company’s guest.
• Responsible for files /Programmers in outbound tourism as well as using the existing facilities for the accurate and compatible way of handling planning and management of the different programmers.
• Responsible for responding to the requests from clients on the programmers also in charge of the reservations/bookings.
• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.
• Following -up and responding to the late /Sudden Inquires of the clients regarding the programmers at hand as well as negotiating possible changes and alternative components for trip and communicating with clients on changes of any.
• Handling and contacts with all stakeholders including the company’s other department like airlines & visa section as well as the client to guarantee the smooth running of the operation.
• Responsible for submitting payment orders to the accounting department to pay the service providers as well as submitting the collected moneys against invoices from the clients prior to their departure
• Responsible for the full documentation of the file including all relevant correspondences, contacts, reports, and invoices in order to prepare a programmer’s, statement .
• Handling Research to ensure that programs, products, & prices are matching with customers’ expectations.
• Handling all the travel arranges for the GM inside & outside & for all the company’s guest.
• Responding to the requests from clients abroad on the programmers in world wide also in charge of the reservations/bookings
• Contact hotels and suppliers in world wide to collect the best and competitive prices
• Preparing programs and packages to attract tourists to visit Egypt
• Handling reports to ensure that programs, products, & prices are matching with customers’ expectations.
• Online Reservation for local and international market
• Online Local Business, Arrange Travel packages, Online follow up on costumer’s requests.
• Corporate Business and Contacting Hotels for collecting package rates.
• Preparing & collecting data with my team to make new shots for monthly newsletter.