Abbas Taha, Operations & Change Management Consultant

Abbas Taha

Operations & Change Management Consultant

GG Consulting

Location
United States
Education
Master's degree, Business Management Administration
Experience
22 years, 4 months

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Work Experience

Total years of experience :22 years, 4 months

Operations & Change Management Consultant at GG Consulting
  • United States - Bostonia
  • My current job since July 2023

• Provide Operations and change management consulting services to start-up and small-size organizations.
• Developed go-to-market insights for global launches, focusing on the U.S. and market access.
• Evaluate daily business operations and recommend Lean Six Sigma organizational changes.
• Help organizations analyze business requirements and construct action plans to reach goals.
• Generate measurable process improvements that improve quality, revenue, and efficiency.
• Maximize organizational cash flow by improving their AP/AR open balances.
• Increase foot traffic and appointment booking through follow-ups, social media, and product management.
• Improve business services, operations/finance, data management, personnel management, materials management and equipment, quality control, data collection and reporting, project and product management.

Change Management, Multi-sites Biotech R&D & Manufacturing Operations, Engineering Lead at Amgen Inc. / PerkinElmer Inc.
  • United States - Bostonia
  • February 2023 to June 2023

• Led and developed global competitive intelligence efforts, gathering and interpreting medical, scientific, and competitive insights to guide strategic marketing initiatives, clinical development and R&D strategies, and business development.
• Managed lab instruments and change concepts for bio-manufacturing, quality control, R&D, and PD multi-sites.
• Coached and influenced leadership teams to drive lean behaviors and cultural change.
• Supported change management at the organizational level using appropriate tools and practices.
• Managed on-site service team to provide maintenance and support of in-scope equipment.
• Facilitated and approved purchase orders for in-scope lab instruments.
• Led monthly metric meetings with the management team in a matrix environment.
• Mentored and trained staff at client location regarding customer support and product line skills
• Ensured adequate planning, cross-training, coverage coordination to meet customer needs and operational metrics.
• Experience with continuous improvement with Medical Devices and healthcare clients.
• Ensured customer needs were met and high-quality service was delivered throughout multiple work streams.
• Interpreted SOW and associated agreements to ensure resources are deployed consistently with defined objectives.
• Implemented Good Documentation Practices (GDocP) to ensure data integrity and validation.
• Acted as liaison between on-site staff and support to escalate critical issues.
• Utilized agile scrum methodology to deliver the highest value to stakeholders.
• Accountable for all assigned staff administrative duties and Corrective and Preventive Actions (CAPA)
• Actively participated in compiling monthly and quarterly reports per the KPI/SLA requirements
• Focused on improving and implementing best practices related to GxP (Good manufacturing practice (GMP), Good distribution practice (GDP), Good laboratory practice (GLP), Good clinical practice (GCP)) procedures.
• Communicated, escalated, and addressed change controls and biohazards lab incidents.

Organizational Change Management - Operations Director - Global Market Research & Product Launch at Boston Blackstone Group
  • United States - North Providence
  • August 2019 to August 2022

• Led and developed global competitive intelligence efforts, gathering and interpreting medical, scientific, and competitive insights to guide strategic marketing initiatives, clinical development and R&D strategies, and business development.
• Ensured that the conclusions and implications drawn from market research studies were objective, sound, and relevant to the underlying business questions, supported by data, and communicated effectively to cross-functional teams and commercial leadership.
• Demonstrated exceptional business & clinical acumen, strategic thinking, and an understanding of product development, sales, and marketing business practices.
• Collaborated and contributed to projects supporting the intersection of market insights with marketing, market access, sales, medical, supply, and regulatory.
• Created and led a clear strategic plan to gain insights into the global market, focusing on the US supporting the overall business needs.
• Built the foundations for a start-up R&D company focused on healthcare, biotech, and manufacturing.
• Evaluated business acquisitions in various industries, including Healthcare (urgent care, dental clinics, primary care, pediatrics care, and medical devices), Manufacturing, Electrical, and Service Sectors.
• Implemented Lean Six Sigma strategies for new processes and procedures and managed social media.
• Gathered COVID-19-related research findings and led product manufacturing and scientific lab test results.
• Managed all aspects of new product launches, including designing, testing, improving, manufacturing, shipping, and distribution. (Bariatric, Covid/ Pathogen Air Filtration)
• Experience with continuous improvement with Medical Devices and healthcare clients.
• Generated monthly financial reports and facilitated stakeholders’ meetings.
• Directed all aspects of HR, IT, project planning, product management, and market research.

Change Management - Market Research - Vendors Operations Consultant at BioLabs Cambridge
  • United States - Bostonia
  • March 2019 to August 2019

• Communicated new OCM to impacted teams and supervised rollout and post-completion results.
• Created strategic research plans and identified qualified suppliers to conduct market research studies and competitive intelligence and managed the process to engage suppliers for needed studies in a cost-effective manner and compliant with industry and company standards and policies
• Ensured the accuracy of data migration and trained employees on new systems.
• Supported new lab launch team with laboratory operations and setting up new laboratories post-move.
• Experience with continuous improvement with Medical Devices and healthcare clients.
• Managed a new IT OCM system for the procurement and accounting departments.
• Supported procurement team with finding and securing vendor discounts for lab supplies.
• Worked with lab specialist and operations manager to support daily lab operations requests.

Director of Operations at Horizons Inc.
  • United States - South Boston
  • May 2017 to August 2018

• Lead annual $12M budgeting and planning process in conjunction with the CFO; monitor progress and variances while keep senior leadership team abreast of the organization's financial status.
• Oversee annual audits (financial statements, 0MB Circular A-133, UFR, 990, 403(b) Plan), tax filings and any off-schedule audits.
• Provide oversight for investments, accounts receivable and accounts payable, including all deliverables related to general ledger and monthly/ year-end closings.
• Manage the monthly billings of contracts and grants.
• Develop accounting policies and practices; review and maintain high standards for internal controls within Accounting Office and throughout agency. • Work with Development staff to accurately plan, account for, and track pledges, gifts, and donations to the organization.
• examined and redesigned procurement processes to achieve best optimal solutions through negotiations with new and existing vendors to reduce budget expenses, and raise standards of suppliers service level agreement.
resulted in 13% savings of overall budget.
• Oversaw employees purchasing card system that resulted in cash back of 8% of all transactions in a 12-month period.
• Redesigned payroll processes and ensure finacial accuracy of wages and employees benefit's contributions and deductions.

Executive Financial Analyst/Consultant at CVS Health & Pharmacy
  • United States
  • January 2017 to April 2017

Financials Planning and Analysis, Budgeting and Forecasting.
• Serve as a Senior Executive Advisor on annual budget spending, gap and funds reallocations.
• Work on 2 months contract assignment with Enterprise Architect team balance 2017 annual budget.
• Analyze weekly forecasts to actual variances and trends, summarize, and report findings.
• Maintain and update standard daily, weekly, monthly/quarterly reports, and ad hoc requests.
• Consolidate multiple large data files in a simplified structure for executives financial decision
• Utilize Excel analysis tools, LOOKUP, PIVOTS, Charts, and What-If-Analysis.
• Daily monitor variance in budgets, forecast vs. actuals, vendor spending vs. actual demand.

Senior Financial Analyst Consultant at The Starbridge Group, LLC
  • United States
  • August 2016 to January 2017

• Analyze monthly forecast to actual variances and trends, summarize and report findings.
• Maintain and updated standard monthly/quarterly reports and ad hoc requests.
• Prepare and maintain Excel based models to forecast and analyze costs and revenues.
• Research, analyze and respond to questions raised by; Executives and Business Partners.
• Proactively identify key trends and issues relevant to the business, and weigh alternatives and develop recommended solutions to senior leadership.
• Develop and analyze financial information by geography to inform and support business decisions of Executives and Area Managers.
• Participate in Corporate’s; Policies, Projects, and Change Management initiatives.
• Conduct Weekly Executive meetings and share projects updates and performance reports.

Corporate Analyst II, Vendors Contracts Management at CITIZENS FINANCIAL GROUP, INC.
  • United States
  • June 2015 to July 2016

• Managed annual budget and forecasting of entire operations of multiple banking centers including; sales, cash control, centers’ cost, losses, individual and team performance, marketing, and compliance.
• Independently executed financial analysis to address issues, draw conclusions, and find solutions.
• Rapidly elevated centers performance by identifying Key Performance Indicators (KPIs) and taking necessary actions.
• Advised Senior Management on required actions based on concluded data analysis, and recommended funds re-allocation as needed.
• Participated on weekly executives’ calls on performance and budgeting best practices and results.
- Knowledge of: GLBA, SOX, Dodd-Frank, FFIEC and CFPB guidelines and regulations.

Financial Retail Banking Centers Management III, Multi-sites, Assistant Vice President at Citizens Financial Group
  • United States
  • October 2011 to June 2015

- Managed entire operations of multiple retail stores including; sales, cash control, cost, losses,
individual and team performance, marketing, human resources policies, and store operations. - Independently executed analysis to address issues, draw conclusions and recommend solutions. - Rapidly identified key performance indicators and advised Senior Management on required
actions based on concluded data analysis, and successfully elevated retails performance. - Managed Sales, budget implementation and recommended reallocation of funds as necessary.
• Recognized as top 10 Citizens Bank Performers Nationwide with 5 Stars Overall Rating by;
• Developing Detailed Forecasting, Planning, Analyzing Financial Plans Versus Actual Outcomes, and Find Key Trends in Data and Revising Accordingly to Sustain Accuracy of Short- and Long-Term Revenue Estimates
• Ensuring Staffs Adherence to Bank Compliance with 4 Consecutive Green Audits.

Financial Analyst at Fairmont Hotels and Resorts
  • United States
  • December 2008 to October 2011

- Provided high level of Financial Analysis support to all Finance teams and business partners during; budgeting and forecasting cycles, month-end reconciliations, tax filing and audits.
- Improved and developed systems capabilities and analytical functions for budgeting and
forecasting processes and reported directly to the Finance Controller.
- Supervised Cash Control, Accounts Receivable/Payable, and other general Accounting Activities - Proactively identify opportunities for operational improvements and cost savings.
• Maximized Hotel’s Cash Flow by 35% by Effective Cost Forecasting and prioritizing A/P and A/R • Increased Financial Reporting Efficiency by 25% by Unifying Departments’ Reporting Processes • Established Hotel’s Procedures for; Cash Control, Audits, and Night Auditor Revenue Reporting.

Financial Banking Center Operations Manager at Bank of America
  • United States
  • May 2005 to December 2008

- Analyzed and improved processes to reduce cost, increase efficiency and maximize production. - Presented Sales, Budget and Compliance reports, and shared best practices during meetings.
- Compared existing processes against current business and employees’ performance.
- Presented and uploaded periodic Financial, and Operational Compliance reports.
• Achieved Consistently over 120% in Quarterly Revenues by Accurately Analyzing P&L reports • Led the Region by Effective P&L Revenue Analysis, Cost Control and Forecasting • Scored Green Bank Compliance Audits 4 Consecutive Years.

Operations Manager at VPNE Solutions LLC
  • United States
  • May 2001 to June 2005

- Directed, managed, instructed, trained, and coached a staff of 50 associates.
- Analyzed and generated weekly income cash reports to identify trends and discrepancies.
- Generated weekly performance reports and executed daily balancing and audit functions.
- Managed cash control and cost and strived to maximize the organization’s revenue. • Minimized Cashier's Cash Discrepancies by 35% by Conducting Surprised Audits • Analyzed Weekly Income Cash Reports to Identify Trends and Discrepancies • Directed, Managed, Instructed, Trained, and Coached Staff of 25 Cashiers.

Education

Master's degree, Business Management Administration
  • at Framingham State University
  • May 2010

Business Administration Management

Bachelor's degree, Operations Management
  • at University of Massachusetts, Boston
  • December 2004

Operations Management

Bachelor's degree, Management Information Systems
  • at University of Massachusetts, Boston
  • December 2004

Management Information Systems

Specialties & Skills

Problem Solving
Managing Groups
MS Project
Microsoft Office
Procurement
Working under pressure, Exceed Goals, Communication, Problem Solving, MS Office
Budget Control
Teams Performance Turnaround
Process Improvement
Revenue Forecasting
Sales Analysis
Yeah Performance Turnaround
Operations Analyst
Human Resources
Cost Accounting
Financial Control
Monthly Accounting Reconciliation
Finacial Data Analyst
Forecasting
Cost Analysis
Financial Reporting
Financial Auditing

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Expert

Training and Certifications

Advanced Leadership Skills and Managing Labor Relations (Certificate)
Date Attended:
October 2011
Valid Until:
April 2012

Hobbies

  • Graphic Design, Photography, Learn about Technology, Reading, Web Design,
    I have built web suited for my self as well as for others. Started a new business. Helped others to launch their business. Provide business consultion and business plan to clients. Participate in providing business and financial advices to the local Boston Arab community services and projects.