Business English, Data & Soft Skills trainer
New Horizons
مجموع سنوات الخبرة :16 years, 2 أشهر
Train 4th year university students to improve their employabilty by their graduation.
Cover the manual (Business Leader)
Soft skills (Communication & Presentation)
Data & IT Skills ( Reading, Listening, customer service, Numerical abilities, Aptitude tests, Internet & search, Microsoft Word & Excel 2007)
Teaching conversation levels to university students.
offshore \[Videotron Quebec-Canada\] French & English multitask agent, inbound & outbound, customer service & telemarketing, contracts & legal issues, billing & subscriptions, technical support level 1.
Serve customers over the phone & handle emails 8 hours a day 5 days a week in a very fast, dynamic & up to date environment.