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Abdelilah Fariji

Guest Relations Manager, Assistant Front Office Manager i/C of Engineering

Location:
Morocco - Marrakech
Education:
High school or equivalent, The Power of ManagingTime & Personal Priorities
Experience:
11 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  11 Years, 3 Months   

March 2008 To April 2011

Guest Relations Manager, Assistant Front Office Manager i/C of Engineering

at Banyan Tree Hotels and Resorts
Location : Morocco - Marrakech
Leading a team of 2 supervisors, 7 receptionists, 7 night guards and 6 Handymen.
Tasks: ▪Reporting directly to the Hotel Manager
▪In charge of operations during the absence of the Hotel Manager
▪Supervising of six riads whole operations (41 keys)
▪Conducting training for Front Office team
▪Planning & fulfilment of annual schedule of maintenance (41 keys)
▪Cordinator of Risk Management report for Angsana Riads Collection
▪Cordinator & Trainer of The Crisis Management Team for Angsana
Riads Collection
September 2006 To October 2007

Front Office Manager

at Terre Resorts & Spa
Location : Morocco - Marrakech
Pre opening

Leading a team of 2 supervisors, 6 receptionists, 1night audit, 3 belmen, 3 drivers, 1Assistant Spa Manager and 4 therapists.
Tasks:
▪Implementation of Front Office procedures
▪Conducting trainings for all Front Office team
▪Creation of guest activities (tours & excursions)
▪Management of GDS planning during the absence of reservations Manager
▪Acting account receivable (during first 3 months of hotel opening)
▪In charge of Spa operations
August 2004 To August 2006

Receptionist, Reservations Agent

at La Maison Arabe
Location : Morocco - Marrakech
Tasks:
▪Check in/check-out
▪Cashiering
▪Guest assistance
▪Reservations processing
February 2002 To March 2004

Outlet Cashier, Front Desk Cashier, Night audit

at Amanjena, Amanresorts
Location : Morocco - Marrakech
Tasks:

▪Order taking
▪Billing
▪Postings
▪Cashiering
▪Auditing of all outlets Income and guests charges
October 2001 To January 2002

Receptionist

at Golden Tulip Farah
Location : Morocco - Marrakech
Tasks:

▪Check-in
▪Guest assistance

Education

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Let employers know more about your education; remember, be clear and concise.
October 2010

High school or equivalent, The Power of ManagingTime & Personal Priorities

at Cornel University
Location : Morocco - Marrakech
On line Course
May 2010

High school or equivalent, Talent Management Program

at Banyan Tree Academy
Location : phuket, Thailand
Training program for talented Management level associates.
October 2008

High school or equivalent, Engineering

at Banyan Tree phuket
Location : Phuket, Thailand
Cross Training in the Engineering Department
September 2001

Diploma, Management

at High Institure of Tourism & Hotel Industry
Location : Morocco - Agadir
Master degre (BTS) in Travel Agencies Management Techniques
December 2000

High school or equivalent, TOEFL

at American Language Center
Location : Morocco - Marrakech
Test Of English as a Foreign Language
June 1997

High school or equivalent, Modern Literature

at Lycee Ibn Sina
Location : Morocco - Marrakech

Specialties & Skills

Hotel easy

Microsoft Power point

Microsoft word

Microsoft Excel

Softhotel

Microsoft outlook

operations

Receptionist

Training

Front Office

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

French

Expert

English

Expert

Spanish

Beginner

Recommendations

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Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As Hotel Manager in Banyan Tree Hotels and Resorts

By Fabrice Collot (MANAGER) on 19-04-2011
"I have known and worked with Mr Fariji since February 2010 when I joined Angsana Riads Collection Marrakech. Abdelilah is employed as Assistant Front Office Manager in the room division and he is also in charge of supervising the entire Engineering operation. He has demonstrated outstanding abilities in his work and has a reputation of a superb Manager amongst colleagues in the entire hotel. Abdelilah has always been punctual and professional during the course of his work, going above and beyond the call of duty to make sure that Guest and colleagues are well taken care of and leave the hotel highly satisfied. Abdelilah is not only a great Manager and Colleague; his friendliness and outgoing personality makes him as well great human being. Sincerely, Fabrice Collot"

As DIRECTEUR GENERAL in HOTEL HILTON MOOREA LAGOON RESORT & SPA

By OLIVIER LARCHER (MANAGER) on 18-04-2011
"Fait pour servir et valoir ce que droit. C'est avec grand plaisir que je recommande Mr Abdelilah Fariji. Mr Fariji a toujours fait part d'un très grand professionalisme et d'une disponibilité sans faille. Ponctuel, sérieux, et très courtois, il est trés apprécié par les clients, ses collègues de travail et par le reste de l'équipe de Direction. C'est sans hésitation que je travaillerais de nouveau avec Mr Fariji. Olivier Larcher GM Hotel Hilton Moorea"

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