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abdelnoor bashour

Senior Officer – Graduation – Admissions & registration department

ACK

Location:
Kuwait - Hawali
Education:
Bachelor's degree, Business informatics engineering
Experience:
12 years, 9 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  12 Years, 9 Months   

March 2016 To Present

Senior Officer – Graduation – Admissions & registration department

at ACK
Location : Kuwait - Hawali
Job Description:

1- Liaise with Heads of School and auspicing partners with regard to confirmation of all matters associated with completion of units and eligibility for graduation at all levels from Foundation to Degree.
2- Prepare associated documentation for PUC endorsement of Diploma and Degree qualifications.

Responsibilities:

a- Provides comprehensive level of assistance to ensure smooth and efficient operations.
b- Performs the administrative activities necessary to ensure smooth flow of work.
c- Responds to inquiries requiring a general understanding of work-area policies and procedures. Ensures inquiries are addressed and resolved.
d- Resolves non-routine problems in a thorough and timely manner; uses discretion and knows who to go to in order to resolve issues and complete tasks. Requires analysis and interpretation of situations, and selection of approaches based on precedent in similar situations.
e- Follows the college rules and regulations
f- Undertakes special projects to meet the objectives of the department.
g- Provide support related to student graduation activities:


- Identification and preparation of anticipated graduate lists in liaison with Head of Department.
- Follow up any missing documentation from potential graduates.
- Assists in checking the accuracy of all files, information and documents of graduating students.
- Preparation of verification of award eligibility paperwork for confirmation by Head of Department and endorsement by Dean.
- Compile final graduate lists relating to each auspicing partner for submission through Manager - Admission and Registration Unit.
- Check that all approvals to Graduate have been received prior to submission of folder to PUC and issuance of ACK testamurs and graduate transcripts.
- Prepare folders and graduates lists for submission through Manager - Admission and Registration Unit to PUC for endorsement of ACK qualifications.
- Assists in updating graduating students with information related to their graduation, files and others.
- Prepares files and information needed by the Private Universities Council in regards to graduating students.

h- Undertake other duties as required by the Dean.

** Assisting the new students in the process of admissions.
** Assisting in all the marketing department events and booths, starting from the communication, arranging and participating in the event it self. Including explaining about the ACK programs and distributing the handouts. And also social media announcements.
May 2013 To March 2016

Customer service Team leader

at Asnan Tower
Location : Kuwait - Hawali
1- Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
2- Opens customer accounts by recording account information.
3- Explaining and selling treatment plans.
4- Maintains financial accounts by processing customer adjustments.
5- Closing deals with patients in professional way and follow up.
** Starting February 2015 I was also working with the Facility and maintenance department to
support in coordinating with Cleaning, security and Valet parking company’s and also
monitoring all the building facilities and managing all its aspect to make the best use of all its
elements .
April 2012 To May 2013

Customer service agent

at Zain
Location : Kuwait - Al Kuwait
1- Solving customer issues and satisfying their needs.
2- Promoting for the packages and products.
3- Sales for the new offers.
- BMS technician
May 2011 To April 2012

BMS tech

at Jumeirah Messilah Beach Hotel
Location : Kuwait - Hawali
1- Operation & monitoring the BMS system.
2- Daily reporting about the building handing over areas and systems.
3- Coordinating engineering team member work.
4- Monitoring HOTSOS and BMS system and daily Snagging for the Building.
5- Trained on Jumeirah Ahlan wa Sahlan program (Hospitality & self-representing
program).
I was a part of the pre-opening team, and I did cross training in departments such as

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2011

Bachelor's degree, Business informatics engineering

at WIU
Location : Germany
Grade: 78 out of 100
Education
January 2006

High school or equivalent, Since

at ikhlas
Location : Kuwait - Hawali
Grade: 88 out of 100

Specialties & Skills

Customer Service

Sales direct

Marketing Strategy

Computer Science

ADMINISTRATION

CLERICAL

FINANCIAL

MANAGEMENT

MARKETING

MICROSOFT OFFICE

RECORDING

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

walking, swimming and reading

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