Abdil Esquijo Kamad, Team Leader

Abdil Esquijo Kamad

Team Leader

APAC Customer Services

Location
Philippines
Education
Diploma, Call Center Training
Experience
1 year, 11 months

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Work Experience

Total years of experience :1 year, 11 months

Team Leader at APAC Customer Services
  • Philippines
  • March 2010 to January 2012

- Handles a group of people by supervising their productivity through phone calls
-Gives coaching, updates and training to the employees.
- Fixes daily time record and payroll entries
- Bulk - applicant interviewer

Education

Diploma, Call Center Training
  • at Jojie Ilagan School of Tourism
  • December 2006

Jojie Ilagan School of Tourism SHORT TERM COURSES TAKEN: Diploma in Call Center Training October 2006 - December 2006

Bachelor's degree, Sociology
  • at Mindanao State University
  • March 2002

Mindanao State University June 1998 - March 2002 Bachelor of Arts Major in Sociology Graduated with Scholarship (Special Muslim Grant)

High school or equivalent, Secondary Education
  • at Mindanao State University - High School Department
  • March 1998

High School Diploma Mindanao State University - High School Department General Santos City SY 1998 - 2002 Earned a Scholarship Grant

Specialties & Skills

Training New Employees
Teaching English
Call Center
Call Center Development
Supervising Employees
DRIVERS
MICROSOFT WORD

Languages

English
Expert

Memberships

Broadcasters Association of the Philippines
  • Member
  • February 2002

Training and Certifications

Certificate in Basic and Advance English Language Training (Certificate)
Date Attended:
October 2006
Valid Until:
December 2006