IT Support / Network Support /System Tech
UMM HEASH CONT & SERVICES
Total years of experience :18 years, 4 Months
Performs day-to-day services, support and assistance with various Windows 2003/2008/2012 Windows 7/8.1 applications and systems
Installed and Managed an Active Directory Domain Service on Windows 2003/ 2008R2/20012R2
Provide day to day office support both onsite and remotely.
Installed and Configure Cisco Switches and Routers.
Act as the front line of support for all hardware and software issues.
Perform daily system support, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
Assist with PC setup and deployment for new employees using standard hardware, and software.
Identifies technology based problems and their root causes, and takes responsibility for timely resolution, troubleshooting and repair.
Configured, Installed and managed Network devices and peripherals.
Installed and Managed network facilities, individual machines, such as IP Printers, Computers as well as Scanners.
Troubleshoot problems reported by users.
Assembled, Installed and troubleshoot faulty computers and network devices/peripherals.
Exceptional organizational skills and attention to details.
Able to work effectively under deadlines in a fast-paced, changing environment.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Maintain daily tape backup and off-site tape storage.
Installed and Managed Windows Server 2003, 2008R2 and 2012R2 Operating System.
Installed, Managed and Configure Windows Hyper V.
Design, Configure and Install Wireless and LAN Networks.
Well Experience in LAN Structural Cabling and Termination.
Installed and Managed Firewalls and Backup Systems.
Installed and Managed Cisco Switches and Routers.
Hardware/software installation, maintenance and support, and system integration projects, with commitment to ensuring communications consistency, compatibility, and quality
Serve as a focal point for all information technology hardware and software requests and, in consultation with administrators and other staff, making decisions about required hardware’s.
Oversee IT support personnel and helped developed systems for smooth servicing of user needs in company.
Maintained an ICT strategy that ensures that the Organization is update with cutting edge Technology.
Monitor networks to ensure security and availability.
Administer Windows servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Installed and Managed Windows 9x, XP, 2003, Vista, Window 7 and window 8 Operating System.
Designed and Implemented LAN and Wireless networks.
Installed and Managed Cisco Switches and Routers.
Supported and maintained Storage and backups.
Installed and Managed Enterprise Antivirus.
Configured, Installed and manage network devices and peripherals.
Configured, Installed and Manage CCTV system
Make recommendations for future upgrades.
Maintain network and system security.
Exceptional organizational skills and attention to details.
Able to work effectively under deadlines in a fast-paced, changing environment
• Configured, Installed and managed Network devices and peripherals
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• LAN Structural Cabling and Unmanaged Switches Installations.
• Performed daily monitoring of network utilization and network traffic flow.
• Assembled, Installed and troubleshoot faulty computers and network devices/peripherals.
• Managed and Installed Windows Server 2000, 2003 and 2008R2 Operating System
• Managed and Installed Windows 9x, XP, 2003, Vista, Window 7 Operating System.
• Set-up and maintained windows 2000/2003 servers/clients.
• Managed and Installed Wireless Access point.
• Analyze and isolate issues.
• Provide day to day support .
• Designed and Implemented LAN and Wireless networks
Performs day-to-day services, support and assistance with various Windows 2003/2008 Windows XP, 2000, Vista, 7 applications and systems
Installed and Managed an Active Directory Domain Service on Windows 2000/ 2003/2008R2
Provide day to day office support both onsite and remotely.
Installed and Configure Cisco Switches and Routers.
Act as the front line of support for all hardware and software issues.
Perform daily system support, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
Identifies technology based problems and their root causes, and takes responsibility for timely resolution, troubleshooting and repair.
Configured, Installed and managed Network devices and peripherals.
Installed and Managed network facilities, individual machines, such as IP Printers, Computers as well as Scanners.
Troubleshoot problems reported by users.
Assembled, Installed and troubleshoot faulty computers and network devices/peripherals.
Exceptional organizational skills and attention to details.
Able to work effectively under deadlines in a fast-paced, changing environment.
Maintenance of over 20 Computers connected to the internet through Cisco router and also manage the Network and Printers.
Work per- time as Computer technician and Field service Technician . Did installations, Assembling and Upgrading of Computers, printers, Laptops and other mobile peripherals during this period. Also attend to customers calls to fixes and troubleshoot PCs at customers domain.