Abdulhadi Alalyak, Vice President – Asset Management & Corporate Services

Abdulhadi Alalyak

Vice President – Asset Management & Corporate Services

du

Location
United Arab Emirates - Dubai
Education
Diploma, Certificate in Strategic Leadership
Experience
17 years, 11 months

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Work Experience

Total years of experience :17 years, 11 months

Vice President – Asset Management & Corporate Services at du
  • United Arab Emirates - Dubai
  • June 2008 to December 2011

Senior Assets & Corporate Services Executive with track record at building high-
performance teams and leading sophisticated assets management and corporate
services organizations in the telecoms industry, with a significant financial responsibility
to manage corporate, technology and commercial properties. A strategic visionary with
a clear sense of purpose when faced with situational challenges within culturally diverse
environments. Effective at establishing operational excellence, and capitalizing on
opportunities to improve profitability, market share, revenues and EBITDA. A decision
maker who excels at managing cross-functional teams and multiple activities in a large,
complex, technologically advanced operation.

Chief Engineer – Integrated Customer Services (Telecoms) at ETISALAT EMIRATES TELECOMMUNICATIONS CORPORATION
  • United Arab Emirates - Dubai
  • October 1995 to June 2008

Chief Engineer - Integrated Customer Services (Telecoms)

Held a significant financial responsibility for customer services operations within Dubai and
the Northern Emirates for this multi-billion telecoms provider. Managed their offices and
over 560 employees, with autonomous accountability for all customer-related operations.
Member of the leadership team responsible for establishing the division’s strategic vision and
direction. Leveraged the company’s core strengths and resources, while developing top-
performing, multi-disciplined functional teams to operate in Dubai and Northern Emirates
Regions.

. Played a pivotal role in directing and launching a number of services and
technologies such as GSM roll-out, GPON and e-life.
. Improved customer satisfaction ratings through efficient development, provision,
installation and maintenance of all customer premises equipment including DEL,
PABX, payphones, public and enterprise data networks.
. Exceeded company’s expansion targets through successful planning and
deployment of telecom nodes to provide sufficient network services such as voice,
data and TV services.

Education

Diploma, Certificate in Strategic Leadership
  • at Cranfield University
  • August 2008
Diploma, MANAGING CORPORATE RESOURCES CERTIFICATE
  • at IMD Business School
  • May 2000
Bachelor's degree, B.S., Mechanical Engineering
  • at George Washington University
  • July 1995

Specialties & Skills

Customer Service
Facility Operations
Project Management
Property Management
Real Estate Operations

Languages

Arabic
Expert
English
Expert

Memberships

Middle East Facility Management Association
  • MEFMA Board of Directors
  • December 2008