Senior HR services executive
GIG Gulf (AXA Insurance)
Total years of experience :10 years, 1 Months
- Implement and ensure accurate implementation of process changes to HR programs and policies.
- Manage employee records and HRMS to maintain accurate and secure information.
- Gather, process, and retain various HR data, including personal information, job history, and leave records.
- Provide guidance and support for HR policy and process inquiries.
- Demonstrate knowledge of local HR practices and interpreted company policies for managers and staff.
- Coordinate contract generation, onboarding, and exit processes.
- Issue employee letters and handle letter generation requests.
- Design and maintain information systems to support HR administration and projects.
- Modify systems to meet changing HR requirements.
- Lead HR operations to align with business processes.
- Implement various HR system tools to enhance efficiency.
- Compiling data for company surveys and reporting.
- Verify and analyze payroll data on a monthly basis.
- Manage HR ticketing tool to address employee and manager concerns.
- Support maintenance of the company's communication platform.
- Collaborate on system changes with the Regional HR Services Manager.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues- Report to management
• Bestowing strategic leadership and direction to policies and practices to effectively balance the needs of employees while aligning with the company's goals and objectives
• Developing the HR-Admin organization's department's activities and structure by planning HR programs and procedures.
• Acting as a point of contact between the company departments based on business and operational requirements.
• Well versed with employees with organizational policies & procedures and other statutory regulations for implementing the same in day-to-day business transactions.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Leveraged social media platforms and job portals to advertise open positions and engage with potential candidates.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Explore to find global talents and assess them for the targeted positions
• Capability to discover and recognize the skilled and well-qualified talent who would add value to the firm
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
• Maintained filing system of current, prospective and future positions.
• Manage the performance of the employees and boost their morale by regular trainings and workshops
• Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
• Developed recruiting strategies to identify qualified candidates and build network.
• Assess Training Needs to apply and monitor training programs
• Support current and future business needs through development, engagement, motivation and preservation of human capital.
• Manage Recruitment & Allocation process E2E
• Overseeing health and safety of all employees.
• responsible for analyzing HR data to identify trends and make recommendations for improving HR policies and procedures
• Manage recruitment & allocation e2e of Middle East Region and Bahrain country. Also lead recruiters and support them for their requirements.
• Manage MENA countries probation processes and evaluate them after completion.
• Organize interview enablement workshops for technical interviewers to improve their interviewing skills.
• Networking to connect with HR professionals from different industries, attend local HR association, HR conferences to learn about the latest HR trends and technologies
• Initiate transfer in/out processes for staff between different regions & offices.
• Work closely with high level management and HRBPs in projects for business growth opportunities and development.
• Identify training needs to Plan, schedule training for staff on quarter/annual basis and fulfilment for individuals’ trainings
• Responsible for ensuring that the company complies with all applicable laws and regulations related to HR, such as labor laws, equal employment opportunity laws, and health and safety regulations.
• Participation and plan for employer branding practices to attract talents and professionals.
• Issue HR Insight Reports half/annual basis overviewing the human resources data and analytics of company, includes but not to limited to Employee Turnover, Recruitment & Allocation, Training & Development, and Employee Engagement.
• Conduct Exit Interview for departing employees and analyze gathered feedback data to be presented to the HR management & HRBPs
• Handle Employee records management by maintaining accurate and up-to-date employee records, including personal information, employment history, evaluations etc...
• Manage HR & admins government operations handlers (LMRA, SIO, MOH) in MENA offices
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