Abdullah Abdulaaty, Senior Supervisor, Fixed Portfolio Management

Abdullah Abdulaaty

Senior Supervisor, Fixed Portfolio Management

Orange - Egypt

Location
Egypt - Alexandria
Education
Bachelor's degree, Electronics & Communications Engineering
Experience
13 years, 8 Months

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Work Experience

Total years of experience :13 years, 8 Months

Senior Supervisor, Fixed Portfolio Management at Orange - Egypt
  • Egypt - Alexandria
  • My current job since February 2020

Develop a long term trustworthy relationship with customers.
Translate & transfer all information gathered from the market to Marketing Department.
Give feedback on field expectations and share with the Corporate Sales Team.
Ensure profitability on commercial offers presented.
Quote & negotiate prices, credit terms and prepare contracts.
Assess customers needs, explain & demonstrate products to them which may involve providing technical description as well as describing purposes for which they may be used.
Proactively, seek and probe for potential growth, potential threats, business opportunities, set visits objectives and articulate a business plan for each account to ensure long term business relationship and high customers satisfaction.
Act as initial key contact with customers to develop, cultivate, and establish productive, collaborative relationships with decision-makers.
Identify the implied needs to the customers initiating possible strategic partnership projects with Orange corporate customers to ensure long-term alliance through a win-win settlement.

Supervisor, Corporate Sales at Orange - Egypt
  • Egypt - Alexandria
  • February 2015 to February 2020

Develop a long term trustworthy relationship with customers.
Translate & transfer all information gathered from the market to Marketing Department.
Give feedback on field expectations and share with the Corporate Sales Team.
Ensure profitability on commercial offers presented.
Quote & negotiate prices, credit terms and prepare contracts.
Assess customers needs, explain & demonstrate products to them which may involve providing technical description as well as describing purposes for which they may be used.
Proactively, seek and probe for potential growth, potential threats, business opportunities, set visits objectives and articulate a business plan for each account to ensure long term business relationship and high customers satisfaction.
Act as initial key contact with customers to develop, cultivate, and establish productive, collaborative relationships with decision-makers.
Identify the implied needs to the customers initiating possible strategic partnership projects with Orange corporate customers to ensure long-term alliance through a win-win settlement.

Pre-Sales Engineer at International Integrated Systems
  • Egypt - Alexandria
  • February 2013 to December 2014

Dealing with the Technical side of any sale, meeting IT Managers to speak from the technical point of view & finish the deals.

Data Entry at Swiftfuture
  • Egypt - Alexandria
  • November 2012 to February 2013

Data Entry for an Online Business.

Sales Engineer at International Bio-medical Group
  • Egypt - Alexandria
  • July 2012 to August 2012

Offering Bio-Medical equipment to the Hospitals, Mainly ICU Rooms such as Ventilators & other medical related equipment.

Customer Support Consultant at Sutherland Global Services
  • Egypt - Alexandria
  • November 2011 to May 2012

Inbound Call center - explaining AT&T U-Verse Bills for the customers & then offering them services to achieve our Sales target.

Technical Engineer at Modern WAN Technology
  • Egypt - Alexandria
  • October 2011 to November 2011

Finishing Company & Individual Call orders for Computer related issues (OS Software & Hardware issues, & Maintenance).

Sales Lead at National Financial Advisers
  • Egypt - Alexandria
  • February 2009 to May 2009

Sales Lead to discuss Tax Issues with clients & offer them Tax Help & consultancy.

Dispatcher at Starlite Satellite / Dish Network
  • Egypt - Alexandria
  • June 2007 to July 2008

Had to finish Dispatching 15 technicians & close their work orders, then do Post & Pre calls to ensure the services are working fine & answer the 800 toll free number for technical issues.

Education

Bachelor's degree, Electronics & Communications Engineering
  • at Alexandria Higher Institute of Engineering & Technology
  • August 2011

Specialties & Skills

Pre sales Technical Support
Call Center
Sales Targets
Customer Service
Technical Service
MS Office
Typing 32 WPM
IT Essentials
Written & Oral Presentation Skills
Web designing
Soft Skills

Languages

Arabic
Expert
English
Expert

Training and Certifications

(Training)
Achieving Personal Victory (Soft Skills) (Training)
Training Institute:
Vodafone
Date Attended:
December 2008
Web designing (Training)
Training Institute:
EAAC Training Center
Date Attended:
September 2006
Time Management (Training)
Training Institute:
Arab Academy for Sciences and Technology
Date Attended:
February 2009

Hobbies

  • Fishing, Swimming, Gardening, Barbecue