Account Coordinator I
baker hughes incorporated
Total years of experience :16 years, 8 months
Inducted as Quality Inspector and charted an exponential growth chart to merit promotions to Account Coordinator I.
Designation Chronology:
• Oct ‘11- Present: Account Coordinator I
• May ’11- Oct ‘11: Technical Support Engineer
• Oct ’10 - May’11: Senior Field Engineer
• Jul ’09 - Oct’10: Field Engineer I
• Sep '08 - Jul'09 : Quality Inspector
Key Responsibilities as Account Coordinator I (Nov ’11 - Present):
• Develops and maintains customer relationships with smaller accounts and less complex products/services.
• Sells products and services to existing or new customers.
• Have no direct field service responsibilities.
• Assists and train entry or junior level employees.
• Visits customers with sales and engineering representatives to deliver technical presentations
• Handles special projects as assigned.
Key Responsibilities as Technical Support Engineer (Jun ’11 - Oct ‘11):
• Directing, overseeing and evaluating the activities of the sales and operation department. Monitoring operational performance and preparing research-based reports and sales forecasts.
• Researching new technical tool paper for proposed project options and creating detailed feasibility reports for submittal to the management.
• Surveyed facilities and executed quality, health, safety and environment inspection & audits to devise customized safety plans and ensured all procedures are adhered as per acceptable risk levels.
• Design Open Hole and Cased Hole Systems.
• Performing tubing movement and torque and drag analysis to ensure smooth operations and minimal downtime.
Key Responsibilities as Senior Field Engineer (Oct ’10- May ’11) :
• Supervising and executing key onsite technical processes like installations, operations and maintenance, ensuring standard operating procedures are rigorously implemented.
• Evaluating job risk, preparing detailed schedules for task planning, monitoring progress, daily labor input, work hours and receiving value analysis to compare planned/ actual value.
• Analyzing mechanical diagrams, drawings and creating a schematic layout in view of key quantifiable parameters encompassing mechanical scope/ specification for designs and data sheet.
• Troubleshooting, ensuring technical solutions meet overall company policies, procedures and frameworks concurrently ascertaining high quality service.
• Conducting root cause analysis on the issues leading to effective problem solving. Identifying and responding to the risks as well as formulating appropriate policies to mitigate risks found.
• Testing and analyzing equipment failure to optimize performance by applying general engineering knowledge. Responsible for stop work if unsafe conditions exist.
• Liaising with Operations Coordinator, Product Line Manager, Quality & Operations Manager for coordinating nonconformities occurred during the job.
• Preparing the first alert form and communicating the information to the Districts to initiate the first alert process.
• Recruiting competent personnel, organizing training for new recruits and conducting performance reviews periodically in order to maintain a motivated and competent staff.
Key Responsibilities as Field Engineer I (Aug ’09 - Oct ’10):
• Ensured training on operational features and application of division products and safeguarded that operating procedures are rigorously implemented for project scheduling and resource management that impact bottom line of the project.
• Analyzed performances of the products and suggested alterations/modifications for the up gradation of the products.
• Gained in-depth knowledge in analyzing and reporting product test results and monitored tests and made recommendations on operating parameters to upper management.
• Handled several special projects with due responsibility and implemented appropriate level of planning, scheduling and control for level one of the projects.
• Evaluated inherent risk factors associated with various operations performed by the company. Recommending and effecting corrective actions to address non-conformities.
• Continuously monitored efficacy of the process, and process development, providing technical assistance, whist planning and influencing future maintenance strategy using modern techniques.
Key Responsibilities as Quality Inspector (Sep '08 - Jul '09):
• Analyzed/monitored quality control and product assurance tests to ensure products exceed quality and reliability standards.
• Ensured that all nonconforming products are identified and initiated non-conformance reports as required as well as evaluated corrective and preventive actions to resolve the same.
• Oversaw the use of calibrated monitoring and measurement devices by BOT operations.
• Supervised product testing, maintained high standards of quality, reliability and safety for products as well as provided appropriate recommendations in relation to operating parameters.
• Accountable for the documentation related to in-process and final inspections of products including but not limited to dimensional sheets, functional tests, high pressure testing, drifting and checklists.
• Worked with quality assurance team as well as ensured that product assurance test is completed and are in compliance with ISO standards.
Previous Professional Experience:
• May ’08 - Aug ’08: Associate Technical Professional - Halliburton, Saudi Arabia.
• Sep ’07 - April ’08: Mechanical Engineer - Clough Zuhair Fayez Partnership, Saudi Arabia.
Other Certifications: Jan-12 Casing Exit Systems Jan-12 Legal Contracts Seminar May-11 Remedial Systems Mar-11 BOT Products, Systems & Applications Jan-11 Introduction to Cased Hole Systems Oct-10 EDP # 2 ( Leadership Academy) Jul-10 INQUEST Tubemove Jun-10 Frac Point May-10 Introroduction to Wellbore Construction. May-10 Advantage Torque & Drag Mar-10 Packer Systems Oct-09 Liner Hanger Systems Apr-09 Smith Systems - Small Vehicle Forward Motion Apr-09 Vehicle Safety Jan-09 Quick Start Jan-09 Back Safety Jan-09 Crane/Hoist Safety Jan-09 Forklift Safety Jan-09 Hand Safety Jan-09 HS&E Orientation Nov-08 Baker Hughes Health Safety & Environmental Management System
