HR & Talent Acquisition Director
Abdullah Al-Othaim Investment Company
Total years of experience :13 years, 6 months
Abdullah Al Othaim Investment Company is one of the leading organizations in Leisure & Entertainment, Investments, Hospitality, F&B, Real Estate, Malls Management & Retail (Fashions, Restaurants & Coffees) in MENA covering KSA, UAE, Oman, Qatar & Egypt.
♦ Set HR strategy to align with company strategy.
♦ Leading all HR activities including HR Operations, Organizational Development, Government Relations, Payroll & Talent Acquisition in 5 countries.
♦ Revamp the company structure to ensure smooth hierarchy and effectiveness.
♦ Managing the HR transformation from traditional to business enabler to empower the company in its growth and transformation.
♦ Leading different initiatives & projects with Business leaders including competitors mapping to attract top talents, company & departments restructure, policies and procedures development, performance management, Digitalization, and so on.
♦ Being HR Advisor in all company matters with the CEO & Chairman to support the growth and expansion in effective ways.
♦ Designing the sourcing methodology to attract the best talent from different countries to help the company in its expansion.
♦ Creating & revamping the policies & Procedures toward a WOW experience for both internal departments & external candidates.
♦ Led Talent Acquisition, On-Boarding, Employee Branding, & Engagement functions.
♦ Revamped the Recruitment & On-boarding processes to enhance Wow experience for new comers.
♦ Led all senior, mid-management, specialists, Engineers & blue color roles.
♦ Handled department budget & developed the policies & procedures for HR department.
♦ Managed Local & Overseas recruitment activities from Egypt, Pakistan, India, Philippine, Lebanon, Jordan, ... etc.
♦ Build Recruitment Excellence function to ensure best practices and quality of all hiring activities such as sourcing, screening, testing, interviewing, selection, & offering are implemented for all positions in all subsidiaries.
♦ Manage end-to-end full recruitment cycle to ensure the effectiveness & efficiency of all hiring activities.
♦ Develop a comprehensive recruitment's process, policy, SLA & SOP to ensure full optimization & standardization.
♦ Lead Localization projects in order to attract best talents and sustain the business growth.
♦ Manage all HR Branding Campaigns through collaboration & communication with internal and external stakeholders in order to enhance & promote the company as "Employer of Choice" in Saudi market.
♦ Successfully design and lead several Sourcing & attractive programs to inject more candidates & secure business stability with high potential nationals. Projects such as Femanization, Part Time, Internship & COOP, Future leaders, Management Trainees (MTP), JOSSOR and Retail Academy
♦ Building strong relationships with government entities & sourcing partners (e.g. Bab Rezk Jamil, Chamber of Commerce, Energize Centers) in order to secure company's needs & sponsor various localization activities.
♦ Enhance our partnership with top universities through series of seminars, workshops, career fairs, summer training opportunities in order to attract top young talents and create a pool of qualified candidates.
♦ Manage & supervise the performance of the assigned team through monitoring the KPIs, coaching, following up any obstacles, and provide performance feedback to ensure the achievement of the set objectives.
♦ Led and managed all Recruitment activities for retail business across the regions to fulfill the organization aggressive expansion needs and secure all Manpower requirements.
♦ Designed & implemented a recruitment plan to enhance Company's Saudization strategy which achieved 1400+ Saudis, males and females, across the kingdom in different positions & outlets.
♦ Created Talent pool from different countries to enhance Diversity and secure talents for more than 1000+ stores in 6 regional offices across KSA.
♦ Developed the On-Boarding process to provide a WOW experience to new comers.
♦ Managed overseas recruitment by building strong relationship with recruitment agencies from different countries including India, Nepal, Egypt and Philippine to secure business massive needs.
♦ Achieved premium category in Netaqat for maintaining high Saudization rate and received 18 Million SR funds from the Human Resources Development Fund (HRDF).
♦ Lead diversity projects and recruiting young Saudi Females in different positions.
♦ Design & manage various initiatives to increase retention which result to decrease turnover among employees in all regions by 30% (from 49% to 19%)which result of achieving the CEO award for the outstanding result.
♦ Worked as HR Business Partner (HRBP) with Operation to understand business unit needs and came up with solutions in term of People Development, Competency Framework, Workforce Planning, & Retention.
♦ Created the on-boarding and hiring guidelines to meet the organization’s expansion in the Kingdom.
♦ Participated in all recruitment activities for hospitality & health care projects in the Middle East.
♦ Designed and developed the performance management initiative for the Human Capital department.
♦ Participated in designing a competitive total reward systems, compensation and benefit, to attract, retain and motivate talented employees..
♦ Worked as HR Business Partner (HRBP) by providing practical solutions for different projects.
♦ Developed Job Profiles and Job Description for different positions.
♦ Advanced the on-boarding process for in-country new hires by utilizing needs assessment, gap analysis and designing an on-boarding model to benefit Raytheon employees around the world
♦ Designed a Saudiazation Strategic Plan (SSP) to assist the company with understanding skill needs and Ministry of Labor (Nitaqat) rules and regulations for its site in Saudi Arabia..
♦ Gained exposure and experiential development in HR competency areas including Organizational Effectiveness, Talent Development, international recruitment and Performance Management.
♦ Increased competency in International Business, Influential Communication Skills, and Leadership.
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Raytheon is one of the leading companies in the world. It has 68, 000 employees worldwide and $ 24 billion revenue. The selection for this program was so competitive.
♦ Assisted with establishing a performance benchmark for employees, which increased their productivity.
♦ Participated in all recruitment activities in order to attract fresh graduates who meet business requirements, by effective communication and coordination with internal & external customers as well as efficient talent tests.
♦ Analyzed employee performance and created a development plan to retain top talent, enhance productivity, and improve employee engagement and job satisfaction
♦ Led the scholarship project of 2009 which resulted in top 200 employees/graduates going to the UK, USA, Canada and KSA universities
♦ Designed and conducted new employees orientation to foster positive attitude toward organizational objectives.
♦ Improved the department’s policies and procedures to align with the corporation’s strategies
♦ Arranged and coordinated interviews for more than 1, 000 applicants, which resulted in recruiting the most qualified 100 candidates
♦ Utilized SAP to maintained employment records
♦ Designed, developed, and conducted new employees orientation to foster positive attitude toward organizational objectives.
♦ Supported the department in creation job opportunities and facilitated job training programs..
♦ Utilized knowledge and education to consult on Human Resources practices and reported finding to management.
Key Courses: Organizational Development (OD), Compensation & Benefit, Staffing and Selecting, Human Resources Strategic Management, Entrepreneurship, Training and Development, Talent & Performance Development, Statistic and Data Analysis, Motivation & Retention, Reward System, Organizational Behavior, and Organizational Design. ----------------------------------- My Master’s program is applied program, which means that I performed at least one project with a company for each course I took. This not gives me the knowledge I need but also the skills and abilities to apply them right away in any organization. Below are selected projects and case studies I handled while pursuing my master’s degree: Performance Management - Demonstrated the ability to improve performance management for a FMCG company via developing an appraisal strategy and techniques, utilizing 360 feedbacks, and evolving performance standards to meet the organization’s objectives. Also, worked on Performance Management system "Taleo". Talent Development - Involved in designing and developing the global, early, and mid-career talent development strategies, programs, learning events and assessments to enhance talent performance. - Participated in designing and facilitating an effective talent movement process that led to accelerate the readiness of talent for key positions by clarifying key competencies related to firm’s core talent needs. - Developed talent management and development systems and processes including succession planning, mentoring, coaching, job rotation, and talent assessments to retain and attract talented employees Organization Development/Effectiveness - Acted as a change agent and utilized Organizational Development (OD) techniques and process consultation style to help a global bank to develop a major on-going change effort regarding HR and OD issues. Several OD interventions were utilized to address the identified concerns of leadership development, teambuilding, employees’ motivation and retention, and total rewards systems. - Increased my knowledge and skills in utilizing various assessments including the Myers-Briggs Type Indicator® (MBTI®) and Gallup Strengths Finder to better assess and develop an individual and teams. Recruiting/Talent Acquisition: - Conducted a job analysis for a branch manager at FedEx and developed an interviewer’s guide for the job. Then, utilized the job analysis to design behavior questionnaires and conducted an interview to determine whether or not a candidate was fit for the position. Training - Developed training sessions on various topics for Auto company with a team of five students, assessed individuals’ needs by using questionnaires and interviews, designed and developed the training sessions, developed instructional material, used both the Gange-Briggs Model and the Social Learning Theory to guide the process and the evaluation of the training sessions. The results of the evaluation indicated an 83% increase in knowledge and skills among trainees Organization Design (OD) and Strategy - Analyzed ABC Energy Corporation and Sapient Corporation by using organizational theory and concepts and provided practical recommendations to assist these organizations improve their processes. The 7-S model and a SWOT analysis were utilized to define organizations' issues and then creative solutions were delivered.
Selected Achievements: - Led training and development committee at King Abdulaziz University's Rover club in 2006. - Led over 12 programs inside and outside the university, benefiting more than 1,400 people in 2006 and 2007
