Operational Excellence Manager
AMNCO
Total years of experience :9 years, 9 Months
• Determine the internal operational goals of departments, in accordance with the standards in order to develop performance indicators and determine appropriate evaluation tools to measure performance indicators.
• Monitor the level of goals achievements regularly in order to define methods to improve operational performance.
• Designing comprehensive maps for the company in line with the main strategies, and implementing
the balanced performance standards card for the corporation.
• Supervising the development and implementation of improvement plans in order to ensure continuous improvement.
• Provide recommendations to improve and develop management policies and procedures, supervise the implementation of all of their activities and ensure that they comply with all legislative and procedural requirements.
• Urging management staff to identify opportunities for continuous improvement of systems, practices and procedures, and to assist them in doing so considering best practices to increase productivity and reduce costs.
• Drafting and documenting management policies and procedures to ensure that they comply with management services.
Responsible for implementing all aspects of the project, including preparation, planning, organization, coordination and relationships with the Operations Department and the client as well as documentation for all steps of the project implementation:
• Building communication relationships between the Company and the client.
• Receive the client's problems and coordinate with the team to solve them.
• Following up project renewal contracts with the client.
• Follow up on the disability and project needs from individuals within the operation team.
• Sudden inspection and in field supervision to ensure the application of the project aspects.
• Review the monthly, semi-annual and annual reports on project achievements and present them to the KSA regional Manager.
• Perform any other tasks related to project management.
• In a charge of the Saudi, UAE, Oman, Bahrain, Qatar and Kuwait sales and operations.
• In a charge of the Saudi market’s team.
• Worked with clients in setting up the workflow process, company internal process development.
• Worked with clients in BPM/ BPMS, CRM and products delivery stream to the End-user.
• Worked with clients to set up sales strategy and systems procedures.
• Worked with clients to finalize vendor registrations and procurement processes with government authorities and suppliers in the region.
• Overseen agreements and contracts of suppliers, contract analysis, EPC and End-users.
• Ensured all work meet government and organization’s regulations and strategy.
• Ensured projects are budgeting managed and cost efficient for the clients.
• Negotiated with factories from the US and Europe for distribution rights in Saudi Arabia and the Middle East.
• Conducted reviews on contract and agreements with suppliers and clients.
• Conducted interviews for new candidates.
• Supervised and managed activates in the workshop and projects sites.
• Negotiated with local suppliers and contractors on projects.
• Done sales visits and negotiations with clients.
• Developed project objectives and responsibilities by reviewing project proposals and plans.
• Prepared project status and reports by collecting and analyzing data and reporting to the project manager.
• Maintained product and company reputations by complying with Saudi Arabia regulations.
• Contributed to team efforts by accomplishing required results as needed.
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