Sales Executive
Vigbyor L.L.C
Total years of experience :22 years, 9 months
I am responsible for business to customer or consumer (B2C).
o listening to customer requirements and presenting appropriately to make a sale;
o maintaining and developing relationships with existing customers in person and via telephone calls and emails;
o cold calling to arrange meetings with potential customers to prospect for new business;
o responding to incoming email and phone enquiries;
o acting as a contact between a company and its existing and potential markets;
o negotiating the terms of an agreement and closing sales;
o gathering market and customer information;
o representing the organization at trade exhibitions, events and demonstrations;
o negotiating on price, costs, delivery and specifications with buyers and managers;
o challenging any objections with a view to getting the customer to buy;
o advising on forthcoming product developments and discussing special promotions;
o liaising with suppliers to check the progress of existing orders;
o recording sales and order information and sending copies to the sales office, or entering into a computer system;
o reviewing own sales performance, aiming to meet or exceed targets;
o gaining a clear understanding of customers' businesses and requirements;
o making accurate, rapid cost calculations and providing customers with quotations;
Used Aspect as 'back-office' software.
o Customized Reporting
Acted as an enhancement to the POS system giving greater flexibility in managing the sales and labor information.
o Labor Management
Helped manage labor cost by calculating the cost of schedules entered and by comparing actual labor against scheduled labor each day.
o Inventory Management
Helped manage inventory cost by calculating your actual inventory usage/cost and comparing it to the calculated legitimate usage/cost.
o Payroll, Accounting and Vendor Interfaces
Eliminates redundant data entry by exporting too many popular accounting packages and payroll services.
o Home-Office Reporting
Helped manage information from multiple stores by automatically transferring data from each store to a central office at the end of each day. Using a copy of Aspect at your central office, you can review sales, labor and inventory information for any store.
o Assigned various skill set as given by team using Avaya. Handled team situated at Philippines \[MNL\].
o Took initiative and marked emails to clients / team members for AHOD / negative staffing, effective planning and forecasting. Ad-hoc requested reports & duties as given by supervisor.
Workforce management included:
o Payroll and benefits
o HR administration
o Employee self-service
o Time and attendance
o Career and succession planning
o Talent management and/or applicant tracking
o Learning management and/or training management
o Performance management
o Forecasting and scheduling
o Workforce tracking and emergency assist
o Ad-hoc requested reports & duties as given by supervisor.
The MIS Report Included:
IT spending
Communication with supply chain
Sales Channels
Systems Environment
Admin
o Payroll
o Personnel
Operations
o Cap/Demand Planning
o Inv/Warehouse
o Logistics
o MRP
o WIP Tracking
o Sales
o CRM
o Demand Forecast
o Order Mgt
o SFA.
o Ad-hoc requested reports & duties as given by supervisor.
o Liaison with other internal departments and outside agencies.
o Maintenance of Accounts for group of companies using customized Accounting Package.
o Maintenance of payroll, updating of soft and hard copies of files.
o Maintenance of clients & project details (Inventory, receipts / payments & expenses). Office administration and correspondence with national and international clients. Coordinating hiring activities, meetings and group events.
o Preparing different Business Review Presentations, Data Tracking, MIS Reporting, and Analysis.
o Ability to understand the Business Performance Trend, Prepare Reports and Data as desired by the clients and perform the needed computations, analyze databases and supervise process performance. Interactions and relationship management spans across internal stake-holders.
o Continuous & aggressive communication with Channel & Verticals. Interactions and relationship management spans across internal stake-holders as well as other functions of the company.
o Continuous & aggressive communication with Clients to update.