Collection manager
مصرف ابوظبي الاسلامي
Total years of experience :17 years, 0 months
• Receiving original cheques with complete supporting documents from property officers, also ensure the PO receives a confirmation
• Update the collection list (excel sheets)
• Contact the tenant via SMS, phone, email and through agents
• Handover the original cheques after the payment to tenant ( if collection made by our department)
• If tenant does not make the payment( after collection trails) we prepare a list with cheques details to be handed over to the lawyer to take the legal action as required
• Follow up with lawyers to ensure payments made in police stations are collected and handed over to collection department
• Follow up with lawyers to update us with cases statuses
• Send cases cancelations to the lawyer. Ensure the update is done on the Oracle system and legal list
• Receiving invoices and ensuring to update on system. Once done original invoices are sent to the finance Dept. for payment.
• Handover the invoices Cheques to the lawyer offices
• Preparing weekly and monthly reports for collection and legal.
Curriculum Vitae
Abeer M A Tannira
Email
Mobile No. 050-6788706
Dubai, UAE.
• Objective
Seeking a long employment in a reputable or organization.
• Personal Information
Name: Abeer M A Tannira.
DOB: May 14th, 1977
Gender: Female.
Marital Status: Married.
Nationality: Palestinian.
Visa Status:Husband visa
• Formal Education
Bachelor degree in Computer Science with specialization in programming from Ajman University of Science and Technology.
• Work & Professional Experience
Abu Dhabi Islamic Bank (Burooj Property) Feb 2010 till present:
- Handle bounced cheque related to tenant
- Contact the tenants and follow up on bounced checks
- Preparation a Police complaint against the tenants by giving Cheques without funds and expiry leases.
- Forward cases to external lawyer for suitable legal action.
- Follow-up with legal firms and daily update (PC & expiry leases).
- Preparation of the monthly report.
RAK Bank:
• Credit Operation Department - clerk (Jan 2005-Aug 2007)
- Issuing Liability and No Liability Certificate.
- Processing personal loan application (check customer document, calculate the financial details, update system with customer details, processing loan and money credit to customer account).
- Instruction (Postponement, full settlement, part settlement, recovery past due, transfer funds between customer account).
- Tracking (receiving loan from credit, accept the loan in system, distribute loans to the staff, make hold report and disburse report).
- PLMIS (data update).
- Helpdesk (Managing and handling all branches and sales issues by e-mails and phone).
- Processing Cash against Cash facility.
- Processing SME.
- Processing Home Mortgages applications.
- Issuing security cheque to another bank to cover customer liabilities (Take Over (By Out).
- Update Central bank report.
- Follow up credit status report with other bank.
• HR Administration (Dec 2002 - Dec 2005)
- Job responsibility: handling all HR activity of all the sales force of RakBank.
- Organizing and coordinating between all RAK Bank outsource company by means of:
1- Follow up the pending cases for our DSA’s like (visa status, labour approval, health card, …ext.)
2- Follow up the attendance register.
3- Follow up the requirement documents like:
- Offer Letter.
- Confirmation Letter.
- Warning Letter.
- Passport release form.
- Leave request form.
- Advance salary request.
- Salary increment letter.
- Expenses claim form.
4- Prepare individual file for each staff.
5- Handling and managing of 400 staff members working including 14 managers.
6- Sorting out staff document problems.
7- Organizing parties and appropriates training for DSA’s and Mangers.
Insuring that all RAKBANK outsourcer’s staffs are under compliance with labour low of UAE MIS reporting of all HR related activity.
• Relation Ship Officer - Sales (Feb 2002 - Nov 2002)
- Job responsibilities include (Direct Sales, Public relation and customer services).
Mashreq Bank:
• Customer Services Trainee (Six months full time) in commercial bank group.
- Professional training on customer services and public relation.
• Training Course
- Money Laundering course in RAKBANK (2002).
- Develop Positive Attitude & Transaction Analysis (2007).
• Computer Skills
General skills include basics of computers, windows,
MS office and Internet.
• Language & Communication Skill
Mastered both written and spoken skills in both Arabic and English language.
• Personality & Character
Creative, hard working and able to handle different types of people, friendly character and appreciate teamwork and responsibilities and customer oriented mentality.
• Miscellany
Possessing a valid UAE driving license.
Note : All Certificate are available and will be submitted upon request.
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