Total Years of Experience: 20 Years, 2 Months
November 2021
To Present
Commercial Opreation section head
at Mobily
Location :
Saudi Arabia - Riyadh
Worked actively with management team to create daily and weekly sales plans based on
weekly sales trends.
Developed, recommended and implemented strategies to improve employee work quality and
performance.
Monitored and reviewed operational performance, aiding improved business strategy to
maximize productivity.
Supported company growth by working constructively with sales team members, generating
new business opportunities.
Reduced operations costs and headcounts to significantly increase department profitability.
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service
teams.
Reduced costs and improved operations by analyzing processes and customer feedback.
Developed organizational policies for administrative oversight and internal controls.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Translated senior management directives into actionable front-line policies and implemented
changes with staff.
Maintained smooth-running business operations by delegating priorities to staff abilities.
weekly sales trends.
Developed, recommended and implemented strategies to improve employee work quality and
performance.
Monitored and reviewed operational performance, aiding improved business strategy to
maximize productivity.
Supported company growth by working constructively with sales team members, generating
new business opportunities.
Reduced operations costs and headcounts to significantly increase department profitability.
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service
teams.
Reduced costs and improved operations by analyzing processes and customer feedback.
Developed organizational policies for administrative oversight and internal controls.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Translated senior management directives into actionable front-line policies and implemented
changes with staff.
Maintained smooth-running business operations by delegating priorities to staff abilities.
April 2017
To Present
Quality Assurance senior profssional
at Mobily
Location :
Saudi Arabia
April 2014
To April 2017
Consumer staff KPIs and control senior profssional
at Mobily
Location :
Saudi Arabia
January 2007
To April 2014
Sales Team Leader
at Mobily
Location :
Saudi Arabia - Riyadh
Implement divisional policies and procedures to maximize output and monitors adherence to rules, regulations and procedures.
Oversee the Service department and assess that it is meeting customer satisfaction & profit center goals.
mobily company and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems and Lead my group and escalate customer problems to concurred department and make report and presentations and share it with sales management and make meetings with staff weekly & monthly
Oversee the Service department and assess that it is meeting customer satisfaction & profit center goals.
mobily company and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems and Lead my group and escalate customer problems to concurred department and make report and presentations and share it with sales management and make meetings with staff weekly & monthly
January 2006
To January 2007
Customer Service Represntive
at Saudi Fransi Bank
Location :
Saudi Arabia
I worked as Customer service reprasntive in Saudi fransi bank and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems
January 2004
To January 2006
Patient Service Represntive,
at Dr.Suliman ALHabib Medical center
Location :
Saudi Arabia - Riyadh
I worked as Patient Service Represntive in Dr.suliman alhabib medical center to manage patient appointment an medical report
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