Abdullah ALDuraiey

Commercial Opreation section head à Mobily

• Arabie Saoudite - Riyad
• Je travaille ici depuis novembre 2021

Worked actively with management team to create daily and weekly sales plans based on
weekly sales trends.
 Developed, recommended and implemented strategies to improve employee work quality and
performance.
 Monitored and reviewed operational performance, aiding improved business strategy to
maximize productivity.
 Supported company growth by working constructively with sales team members, generating
new business opportunities.
 Reduced operations costs and headcounts to significantly increase department profitability.
 Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service
teams.
 Reduced costs and improved operations by analyzing processes and customer feedback.
 Developed organizational policies for administrative oversight and internal controls.
 Investigated issues affecting group operations, prepared reports and helped correct problems.
 Translated senior management directives into actionable front-line policies and implemented
changes with staff.
 Maintained smooth-running business operations by delegating priorities to staff abilities.

Quality Assurance senior profssional à Mobily

• Arabie Saoudite
• Je travaille ici depuis avril 2017

Consumer staff KPIs and control senior profssional à Mobily

• Arabie Saoudite
• avril 2014 à avril 2017

Sales Team Leader à Mobily

• Arabie Saoudite - Riyad
• janvier 2007 à avril 2014

Implement divisional policies and procedures to maximize output and monitors adherence to rules, regulations and procedures.
Oversee the Service department and assess that it is meeting customer satisfaction & profit center goals.
mobily company and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems and Lead my group and escalate customer problems to concurred department and make report and presentations and share it with sales management and make meetings with staff weekly & monthly

Customer Service Represntive à Saudi Fransi Bank

• Arabie Saoudite
• janvier 2006 à janvier 2007

I worked as Customer service reprasntive in Saudi fransi bank and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems

Patient Service Represntive, à Dr.Suliman ALHabib Medical center

• Arabie Saoudite - Riyad
• janvier 2004 à janvier 2006

I worked as Patient Service Represntive in Dr.suliman alhabib medical center to manage patient appointment an medical report