Country Manager
International Commodity Organization
Total years of experience :23 years, 10 Months
• Launched Egypt operation with a focus on maintaining relations with existing customers and prospecting new customers
• Negotiated contracts with international supplier, local customers and other stack holders for the entire import and export process
• Developed a complete plan and system for business development within Egypt
• Hired and managed Egypt office sales and operation team
• In charge of overall business development initiatives which is mainly focused on increasing and maintaining client base for STEPS professional development programs which are affiliated with the University of Wisconsin- Milwaukee
• Identify, develop and maintain partnerships to increase product portfolio for the organization
• Plan and manage entire sales and marketing cycle for the organization
- Work with the AMIDEAST Country Directors and HQ personnel to develop and manage a comprehensive sales and marketing for contractual English language and professional skills training courses
-Set the direction for the sustainability of existing core lines of business and developed new strategies and opportunities for continued growth.
-Directed the marketing of AMIDEAST’s testing products and training services, and develops new project ideas. Oversees the creation of all marketing literature in compliance with AMIDEAST branding policies.
- Worked with HR and Training Directors to develop solutions to their recruitment and training needs.
- Effectively develop and manage the entire sales process lifecycle from lead generation to contract closure, including utilizing the internet for data gathering and e-marketing.
Handling top strategic accounts for international clients.
- Improved customer loyalty by excellent account management.
- Maintain and develop relationships with international clients and partners.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Handel customers import and export needs until the items gets to its proper destination.
- Effectively respond and handles guest problems and complains.
- Conduct language training for employees who need assistance in American English.
- Assisted managers with hiring procedures, screening of candidates, coordinating interviews
- Identify new or existing markets/accounts that meet property sales strategy.
- Familiar with the fundamentals or assigned accounts.
- Generate business from identified markets/accounts.
- Continuously communicate the benefits of the property to the customer.
- Strengthens relationships with existing and new customers to enable future bookings.
- Prospect new business through phone solicitation, outside sales calls, customer visit.
- Spend majority of time in face-to-face customer interaction outside & inside.
- Effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Effectively use sales resources and administrative/support staff.
- Interact with guests to obtain feedback on product quality and service levels.
- Arabic translator
- Military Mid-Eastern Specialist
* Awarded the United States Naval Achievement Medal for managerial skills and professionalism
The Certified International Procurement Manager (CIPM) is for current and future procurement / purchasing & supply chain professionals and managers, reflecting levels of understanding and of competence needed to assume responsibility for managing procurement / purchasing & supply chain operations at the international level
• In charge of overall business development initiatives which is mainly focused on increasing and maintaining client base for STEPS professional development programs which are affiliated with the University of Wisconsin- Milwaukee • Identify, develop and maintain partnerships to increase product portfolio for the organization • Plan and manage entire sales and marketing cycle for the organization
Subjects covered: o Principles of Marketing (21 Hours) o Marketing Strategy (15 Hours) o Marketing Research (30 Hours) o Integrated Marketing Communication (24 Hours) o Cyber Marketing (12 Hours) o Customer Relationship Management (18 Hours) o Final Project (Building a Marketing Plan)
Workshops attended at AMIDEAST: • Effective Project Management • Maintaining Corporate Image • Finance for non Financials • Mastering Business Negotiations • Effective Communication skills • Serving your Customer with Quality • Train of Trainers
GPA: 3.0
GPA: 3.0
