System Maintenance Officer
World Vision International
Total years of experience :9 years, 9 Months
I was working with the World Vision Organization office in Sudan in Khartoum and Nyala offices from 27-Sep-2009 up to 27-Dec-2010 in Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems, makes repairs and corrections where required at any time, and able to maintain and troubleshoot and fix the problems and deal with it and install louts notes and make the setting for it and Replications. Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary and Performs other duties of a similar nature or level.
. I worked with H.T.C Yemen International (Sudan Branch) Specialized in Oil and Maintenance of Oil field products in HEGLIG Oil Field as Computer Technician and H/R assistant and Office Time Keeper From 16-Dec-2003 up to Aug 2007, Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services, Assists in instructing City staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required.
.I Worked in Hantoush Computer and Hardware Company in Khartoum-Sudan for one year from 2003 up 2004 in Maintaining and assembling and troubleshooting as technician and network customer support. Perform installation of routers, switches, patch panels, fiber optic cables, category 5E infrastructure and all type of network devices and ancillaries required for the proper operation of a Local Area Network and rectify network problems. Service Installation and Support Receive and log problem calls or service requests in the automated tracking system with minimum delay;
I worked in Space Toon Computer in ABU DHABI(Shahama) from Jan 2003 up to Dec 2003, as work shop manager, Troubleshooting, maintenance, installation, configuration, and cabling, and sales and marketing for PC’s and accessories and networking.
Install and maintain LAN/WAN/MAN hardware and software technologies. Configures and install routers and switches in accordance with company standards. Works in conjunction with Network Engineers to support company wide communication needs. Troubleshoots network usage and peripheral issues, supports help desk analysts, resolves connectivity issues, and maintains data and telecommunication connections. Requires expertise with varied products such as Cisco and Nortel, and hardware firewall solutions. Significant experience with Protocols and pipeline management a must.
Installing, configuring and upgrading operating systems and software, using primarily standard financial, business and administrative application practices
Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware;
Monitoring the City’s LAN’s and WAN’s
I Worked in City Link Computer in Abu Dhabi from 2001-2003 as a computer service engineer and network technical Support, and troubleshooting and client support. Assist in performing software distribution updates, scripting, testing and support; Perform research into new versions of centrally supported software and perform beta testing and second-level desktop troubleshooting in conjunction with the Helpdesk; Installing, configuring and upgrading operating systems and software, using primarily standard financial, business and administrative application practices
Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware
I Worked in Alsager Computer Center in Abu Dhabi (U.A.E) From 1999-2001, Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required, as a Computer Technician and Networking Administrator, Maintenance, and Service Engineer in repairing and maintenance of PC’s and Laptops and printers . Assist in routine installation, configuration, testing and deployment of server hardware and software, including Operating Systems, Electronic mail, Lotus Notes, Database systems, Internet Web software, firewall, Domain Name Server (DNS), DHCP, mail relay, and various security software;
Academic Qualifications : 1.BSC.Degree In Computer Hardware Engineering (University college of engineering Osmania university hyderabad) 2.Diploma in Computer Hardware Technology (Aptech Information Technology-Madras-India) 3.Diploma in Hardware Technology from Mumbai Institute Of Technology (Mumbai-India) 5.Diploma in software & Hardware from Advance Institute of Computer Technology (New Delhi_ India) 6.Certificate in Computer Hardware from CLICK IT ACADAMY (Tirchi-India)
Diploma in software & Hardware from Advance Institute of Computer Technology (New Delhi_ India)
.Diploma in Computer Hardware Technology