Afaf Abdullah Qasem

Service Coordinator

• October 2013 to February 2015

secretarial support to clinical staff.
•Obtaining pre-certifications as required by health care insurers or managed care providers
•Informing patients of costs for care being provided, and guiding them to appropriate resources for further information
•Typing routine correspondence and reports from dictation or handwritten copy
•Answering telephones, screening callers, relaying messages, and greeting visitors sending & receiving Emails .
•Generating the Invoices of the Patients & Confirming the appointments with the patients.

•American spine center
Front Desk Executive:
•Meeting and greeting clients
•Keeping the reception area tidy
•Answering and forwarding phone calls

•Provide office support services in order to ensure efficiency and effectiveness within the
•Hamlet Office

•Maintain the general filing system and file all correspondence
•Respond to public inquiries
•Generating the Invoices of the Patients & Confirming the appointments with the patien
•Informing patients of costs for care being provided, and guiding them to appropriate resources for further information


•Al Zahra Hospital Dubai

Receptionist:

•Meeting and greeting clients
•Keeping the reception area tidy
•Generating the Invoices of the Patients & Confirming the appointments with the patien
•Informing patients of costs for care being provided, and guiding them to appropriate resources for further information