Sr. Admission and Registeration Administrator.
Applied Science University
Total years of experience :20 years, 1 Months
* Interpret and advise students regarding enrollment, coursework and graduation procedures.
* Procure information and provide assistance to students, staff and public with regard to college admissions and records policies, requirements and procedures as well as applying information contained in the college
catalog.
* Schedule of classes, and other publications and news releases Review and certify transcripts and permanent record cards.
*Determine admissions and residency status for students Interpret admissions and records policies.
* Register students, including contract and off-campus, and troubleshoot on-line registration
*Collect and review data to determine completion and conformity with established rules and regulations.
*Collect, maintain and archive files of latest revision level documentation.
*Develops, recommends, organizes and administers the College’s policies and procedures pertaining to the admission and registration of all students including new, transfer, former, continuing, credit and non-credit students.
*Serves as liaison to the university departments and other colleges.
*Managing students' Email accounts and providing technical support for the students.
*Printing graduation certificates and transcripts, and distributing them to the colleges to sign.
*Organizing the courses for the next upcoming semester as well as the exams and input them on the SIS.
*Publishes the schedule of admission and registration dates and times.
*Control the document flow in the department, and student documents updating hard copies and updating systems, includes archiving each document for each student both soft and hard copies.
*Working with the IT developing team to update and enhance the SIS (Student Information System), for a better experience for the students and the employees.
*Creating Excel sheets using VBA to help other staff members retrieving student information from the system.
*Providing colleges with the necessary information about the students.
• Writing, Directing, Producing, and Editing a short film
• Assistant Producer for Free Trip (short film/director Mohammad Salameh 2009)
• Producer for Desire (short film/Director Ahmad Samara 2009)
• Assistant director for The Smuggler (short film/Director Murad Amayreh 2010)
• DOP for Forever Young (short film/Director Ahmad Samara 2009)
• Screenplay writer and Actor for Thief! (short film/Director Ahmad Samara 2010)
• Actor for Light and Dark (short film/Director Mo’taz Matar 2010)
-Working on Amadeus platform
-Price itineraries
-Issue tickets
-Answer phones professionally.
-Respond to customer inquiries.
-Research required information using available resources.
-Handle and resolve customer complaints.
-Process orders, forms and applications.
-Identify and escalate priority issues.
-Follow up customer calls when necessary.
-Complete call logs.
-Complete call reports.
-Provide full information regarding ticketing, reservations, and aviation services.
-Handling VIP customers and frequent fliers for RJ mileage program.
-Excellent in Amadeus reservation platform.
• Administering Windows Environment
• Installing Redhat Linux 5 Server
• Installing MySql, Apache Tomcat
• Installing, managing, and administering Windows 2003 Server, XP, Office 2003 and 2007, Exchange server 2003
• Installing Adobe creative suit
• Maintaining high availability for the systems (Upgrades, Updates...etc.).
- Installing, adminestering Windows Environement (Windows 2003 Server, Windows XP Workstations)
- Preparing Cmoputer Labs with the required software(s)
- Installing, managing and adminestering Windows 2003 Server, XP, Office 2003 and 2007, Exchange server 2003 (Creating users, mailboxes, policies, ...etc)
-Maintaining high availability for the systems(Upgrades, Updates...etc.)
-Installing and managing Antivirus System (Client-Server)
-Prepairing memoranada, initializing purchaes offers, and creating documentation manuals.
-Day to day checks (Printers, Viruses, ...etc.)
•Administering Windows 2k3 Servers (Installing, Troubleshooting, Upgrading
•Administering MS Exchange 2k3 Servers (Front End-Back End Clustering Topology)
•Performing, and Scheduling Backups (Symantec Veritas)
•Administering Anti-Virus System (Symantec Corporate) and Antigen System (The Sybari Antigen v 8.0 and Antivirus )
•Administering MS Domain Controllers (Forest, Child Domains, DNS)
•Administering MOM (Microsoft Operations Manager) Server
•Performing Online Support for the entities (Ministries, Government Bureaus, and Departments) joined to the Domain (Heat Software)
•Administering SAN Servers (Dell/EMC)
•Creating and Designing Documentations Manuals, Technical Reports, and Memoranda
•Analyzing Systems Requirements In Order to Manage Upgrades
•Designing and Drawing sketches using MS Visio 2003
-Analyzed user requirements, procedures and problems in order to improve existing computer system.
-Planned and prepared technical reports, memoranda and instructional manuals as documentation of program development.
-Upgraded system and corrected errors to maintain system after implementation.
-Determined if requested program change was possible within existing system.
-Desktop Administration for Windows Nt 4.0 (Workstations and Server), windows 98, windows 2000 (Server and Professional), Xp, and 2003 server.
-Microsoft Office (97-2003) setup and troubleshoot.
-Managing and creating users accounts (MS Active directory on Windows Server 2003) and email accounts on MS Exchange Server 2000.
-Site technical support for the branches of the bank.
-Setting up workstations both Hardware and Software wise.
-Support for MS Active directory on Windows Server 2003.
-Administrating Internet security and Antivirus server and workstations.
-Creating management documentations for the department's processies and workflow using MS office applications(Word, Excell, Access, Powerpoint, and Movie Maker).
-Administering DNS, WINS, DHCP Systems
-Adiministering IIS Systems
The study varied between computer systems subjects (e.g. OS, Database,and Software Engineering) and computer programming subjects (e.g. C++, Oracle, and Algorithms)