sales
BloomingDale s
Total years of experience :7 years, 8 Months
Displaying items
Serving customers
Dealing with any queries or complaints
Advising customers on their purchases
Ordering, managing and taking out stock
Helping with promotions
Overseeing deliveries
Managing and motivating staff (in a senior role)
Making sure sales targets are met
Since Aug. 2011: Operator in Digitization at STEP company, Technopole Hélioparc, Pau, France
- Digital processing of all document types (plans, photographs, archives )
- Structuration of documents and quality control before delivery to customers (TOTAL, CAF68)
Disassembly and sorting of files’ pages
- Scanning of documents by types of page formats as well as plans, maps…etc.
- Assembly the formats of scanned pages
- Thorough check of the scanned files: page count, …
- Creating bookmarks (summary in French and English)
- Cropping of the plans, creation of the reference (PDF number on each pages of the file)
- Cutting of the file (respect of the weight) in accordance with the customer’s specifications
- Quality control before delivery
- Update of the dashboard (data entry for each file)
2000: Sales assistant at A.V.A Insurance, Pau, France
Feb. - March 2011: Call center agent for incoming calls at ACTICALL, Pau, France
Jan. - Apr. 2008: Call center agent for incoming and outgoing calls at CANAL+, Saint-Quentin-en-Yvelines
2005 - 2006: Call center agent for incoming and outgoing calls at La Retraite, Pau, France
Sept. - Oct. 2002: Call center agent at La Redoute's call center, St-Denis, France
Internships
2001 - 2002: Sales assistant at La Redoute, Pau, France
2002: High School Diploma in Services Reception Assistance Council, lycée Honoré Baradat, Pau
1998 / 1999: Vocational Diploma in Sale & Commercial work and a Vocational Certificate in Sale & Customer advisory at Lycée Honoré Baradat, Pau