IT - Support
MSS
Total years of experience :26 years, 1 month
•Maintenance & management of the Windows based Server Environment .
• Maintaining up to date Antivirus levels on all machines company wide.
• Working on Active Directory accounts, configuration PC's & laptops.
• Updating and monitoring IT user accounts.
• In-depth problem fix of Microsoft Windows client OS, XP, Vista, Win7
• Windows & Microsoft Office up to Office 2012.
• Troubleshooting technical problems and implementing solutions.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Supporting a multi-site IT infrastructure of 242 employees.
• Providing technical support via telephone for a wide range of internal &
external applications.
• Maintaining Smart Boards, data projector & Video Conference System.
• Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 -20012, Windows Server, Small Business Server 2003/2010, Active Directory management, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router Configurations
• Maintenance & management of the Windows based Server Environment .
• Working on Active Directory accounts, configuration PC's & laptops.
• Updating and monitoring IT user accounts.
• Troubleshooting technical problems and implementing solutions
• Responsible for supporting: Windows XP /Windows 7/ Office 2003 -2012, Windows Server, Small Business Server 2010, Active Directory management, Blackberry Server/Windows Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router.
• Sales & purchase for desktop, laptop & peripherals .
• Assembling & Installation of desktop computer PC's.
• Provide troubleshooting and configuration support for client desktop &laptops.
• Windows & Microsoft Office Support
• Troubleshooting technical problems and implementing solutions
• Network design and cabling installation.
• CCTV System Installation.
• Assembling & Installation of desktop computer PC's.
• Provide troubleshooting and configuration support for client desktop and
laptops.
• Windows & Microsoft Office Support
• Troubleshooting technical problems and implementing solutions
• Network design and cabling installation.
• Assembling & Installation of desktop computer PC's.
• Provide troubleshooting and configuration support for client desktop and
laptops.
• Windows & Microsoft Office Support.
• Troubleshooting technical problems and implementing solutions
• Network design and cabling installation
• Assembling & Installation of desktop computer PC's.
• Provide troubleshooting and configuration support for client desktop and
laptops.
• Windows & Microsoft Office Support.
• Troubleshooting technical problems and implementing solutions
• Network design and cabling installation.