ahmad kanaan, Business Development

ahmad kanaan

Business Development

Recovery Franchise Marketing Services

Location
Lebanon - Beirut
Education
Bachelor's degree, Banking & Finance
Experience
7 years, 6 months

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Work Experience

Total years of experience :7 years, 6 months

Business Development at Recovery Franchise Marketing Services
  • Lebanon - Beirut
  • My current job since March 2021

• Identify and research potential clients
• Develop and maintain client relationships
• Coordinate with sales teams to develop mutually beneficial proposals
• Negotiate contract terms with clients and communicate with stakeholders
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives

Account manager sales at Property Finder
  • Lebanon - Beirut
  • August 2018 to February 2019

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Supervise account representatives to ensure sales increase
• Set and track sales account targets, aligned with company objectives

Sales at Tmas Real Estate
  • Kuwait - Hawali
  • March 2016 to December 2017

•relationship building
•researching the market and related products
•presenting the product or service favorably and in a structured professional way face-to-face
•listening to customer requirements and presenting appropriately to make a sale
•maintaining and developing relationships with existing customers in person and via telephone calls and emails
•cold calling to arrange meetings with potential customers to prospect for new business
•responding to incoming email and phone enquiries
•Reaching target

Property Consultant (Sales) at HMG Group
  • Kuwait - Al Kuwait
  • May 2015 to March 2016

•relationship building
•researching the market and related products
•presenting the product or service favourably and in a structured professional way face-to-face
•listening to customer requirements and presenting appropriately to make a sale
•maintaining and developing relationships with existing customers in person and via telephone calls and emails
•cold calling to arrange meetings with potential customers to prospect for new business
•responding to incoming email and phone enquiries

Customer Service at AlhamraTower
  • Kuwait - Al Kuwait
  • April 2014 to February 2015

• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
• Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable.
• Provide quality service and support in a variety of areas.
• Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
• Responsible for compiling and generating reports as they relate to customer service surveys.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Able to handle complaints and unpleasant customers.
• Has a pleasant, patient and friendly attitude.
• Strong decision making and analytical abilities.
• Strong detail orientation and communication/ listening skills.
• Willingness to work a flexible schedule.
• Possess a strong work ethic and team player mentality.

Sales Associate at Jack and Jones Clothing Company
  • Lebanon - Tripoli
  • June 2012 to September 2012

SUMMER JOB,

• To greet, assist and serve customers in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales
• Promoting the Brand / Service as per the company policy
• Maintain & update product knowledge
• Adhere to the policies & processes of the company with respect to operation of store
• Build and maintain good relations with the existing customers
• Achieving sales targets through selling and up selling
• Responsible for stock replenishment, promotion of products and new launches
• Maintaining high standards of visual merchandising in terms of display and stock rotation
• Ordering & Receiving Goods.
• Responsible for the shop.
• Taking inventory.
• Verifying all transactions and sales at the stores and ensuring accounting accuracy of all entries at the end of the day.

Education

Bachelor's degree, Banking & Finance
  • at Lebanese International University
  • February 2013

Lebanese International University (LIU), Lebanon Sept 2009- February2013 Bachelor of Business, Class of 2013 Banking & Finance Major

High school or equivalent, Life Science
  • at International Academy of Kuwait
  • June 2008

International Academy of Kuwait, Kuwait Sept 2006- June 2008 Baccalaureate in Life Science

Specialties & Skills

Customer Care
Sales Representatives
Customer Service
Account Management
PAYMENTS
BALANCE SHEET
MS OFFICE
Customer Service
ACCOUNTANT
MICROSOFT OFFICE
DOCUMENTATION
FINANCIAL REPORTS
negotiation

Languages

Arabic
Expert
English
Expert

Training and Certifications

Accounting (Certificate)
Date Attended:
June 2010
Valid Until:
June 2011

Hobbies

  • Football
    I used to play in the Lebanese International University team and also I used to play in International Academy Of Kuwait school team