Sr. Customer Account Executive-Sales
Aramex International
Total years of experience :10 years, 1 Months
Our customers includes banks.We are the service providers for all major banks in UAE. We do daily runs between variouse branches, We do credit card deliveries to the consignee only as well as to the other branches and we also provide mail room staff for them. Job responsibilities includes-
-Service follow up with the existing customers by visiting them on regular intervals.
-Studying the market and anticipating the prospect service requirements from the bank.
-Getting new business by signing new customers
-Generating new business from existing clients.
-Handling customer complaints and providing solutions to their requirements.
-Helping other team members in achieving team objective by contributing in customer
service and sales.
-Coordinate with credit controllers to get the payment from customers.
-Organising seminars
-Assessment of the prospective customersfor immigration eligibiltyon basis of their attributes.
-Contacting these leads and explaining them the
procedures of immigration.
-Convincing them to sign up .
-Helping them in filling the application from.
-Handling customerqueries.
-Reaching out to the prospective customers and educate them about the products.
-Collection of required documents and submission of duly filled in application form.
-Assisting the operations department in smooth processing of loan.
-Responsible for client servicing through Disbursements and collection of cheques .
-Carrying out the promotional campaigns (placing Canopi's etc) -Responsible for getting leads.
-Responsible for business development of the courier and cargo services.
-Reaching out to the prospective customers and educate them about the
products and the attached services.
-Looking after the sales follow-up.
-Efficient and timely pick-up and delivery of the consignments.
-Responsible for the recovery from the customers.
-Answerable to the customer's queries and tracing out the exact location
of the consignment.
MANAGEMENT (POST GRADUATE DIPLOMA IN BUSSINESS ADMINISTRATION
B.COM(HONS)
B.COM(HONS)