Assistant Vice President/Senior Specialist-New Business Delivery Support
Axiata Group Berhad (Axiata Wholesale)
Total years of experience :31 years, 3 Months
Axiata Wholesale responsibilities: -
• Responsible to provide new product & emerging business; including analysis of current situation & market trends on products & business, development of action plans, monitoring of new opportunities
• Responsible to build & maintain relationship with all Axiata Group Operating Companies (OpCos) & liaise all respective requirements related to products & emerging business
Scopes:-
• To enable new product & emerging business growth & enabling enterprise portfolio
• To build & maintain relationship with external partners related to new product and emerging business (including negotiation of contract terms)
• Assist operational viability of any potential product & emerging business whilst liaising with KAM on commercial viability
• Support assessment & feasibility study of the product roadmap on common product portfolio, product (i.e. Mobile Services, IP, Security (including local peering & content strategy)
• To continuously improve new product & emerging biz
• Identify & capitalize on synergy opportunities between OpCos by understanding the requirements & capabilities
• Assess commercial & operational viability of potential contracts pertaining to new product & emerging business
• Provide progress update, gaps & action plans
• Align with other functions within group for smooth implementation of initiatives
Group Technology responsibilities (2007-2015) :-
• To develop technical strategies (i.e. 2G/3G/LTE core technology, IMS, VAS and IN)
• To facilitate & coordinate trials on new technologies
• To develop cost modelling, specifications & evaluations
• To participate & assist in due diligence activity (M&A)
• To provide consultancy & support on network solution
• To continuously improve operational efficiency
• To manage effective sharing of knowledge & best practices among the group
Projects: -
• Axiata Voice Hub • Axiata International Hub • Axiata Group IT network • Spice (India) International & National Long Distance network
Projects Involvement in Axiata Group:
• Axiata Voice Hub (Prepaid)
• Axiata Voice Hub (Postpaid)
- Responsible for project development- Planning and Implementation
- Facilitate Axiata Group OPCOs feasibility study and trial
- Management buy in and business development viability study on the new product
- OPCOs coordination
Core responsibilities:
• Development technical strategies and architectures for existing and emerging core network technologies including, but not limited to:
2G/3G/LTE core technology, IMS, VAS and IN
Next Generation Networks with emphasis on technology suitability, vendor readiness, deployment case studies etc. Manage the evolution of new transport technology Axiata.
• Facilitate and coordinate trials and pilot rollout on new technologies and network.
• Develop cost modelling for business cases, RFI/RFP specifications, undertake evaluations and technical trials and support commercial trials of relevant technologies
• Participate and assist in due diligence activity for Axiata Group overseas ventures.
• Provide consultancy and support to engineering, cross-functional departments & international projects on core technologies and wholesale/international carrier initiative.
• Analysed and proposed improvement on operational efficiency by gather technical information and requirement from Divisions and subsidiaries in order to provide consultancy, solutions or development recommendations to all Axiata Group subsidiaries(OPCOs : Celcom-Malaysia, XL-Indonesia, Dialog-Sri Lanka, Robi-Bangladesh and Smart-Cambodia).
• To manage effectives sharing of knowledge and best practice among the group
Projects Involvement in Axiata group:
• Axiata International Hub
Facilitate Axiata Group OPCOs feasibility study and trial. Management buy in and business development viability study on the new product. Highly responsible for project development planning, implementation and coordination among the OPCOs
• Spice (India) International Long Distance (ILD) and National Long Distance (NLD) network set up.
Evaluated tender specification for Next Generation Network (NGN), Multi-Protocol Label Switching (MPLS), and Voice over IP (VOIP) and legacy TDM International Private Leased Circuit (IPLC).
Successfully launched the ILD and NLD services and became one of the ILD/NLD operator in India thus generate new revenue to the group income.
• Axiata Group IT network set up.
Network planning and evaluation and tender evaluation.
Successful set up and launched new IT infrastructure for the new Axiata Group office.
• VAS feasibility study and trial set up of Dynamic Discount Solution
Facilitate Axiata Group OPCOs feasibility study, proof of concept, management buy in and business development viability study on the new product.
Successfully launched a pre-trial with Dialog and Robi.
Core Responsibilities
• Team management
Lead a team of technical handling special services (Advanced Intelligence Network (AIN), PSTN Post and Prepaid system, Audio Conference Server, voice mail system) and centralize subscriber provisioning group.
Responsible for team’s training, career development, KRA setting and annual appraisal
• Involved in Organization initiatives like Six Sigma, Total Quality Management, ISO, Quality Program (QCC/QIT), Customer-Vendor matrix program
• Supervise a group of engineers, technicians and sub-contractors in the project implementation stage.
• Prepare and manage the project’s budget and financial reporting.
• Other key responsibilities were
Coordinate and Control the Operations and Performance of the network
Network Performance and Optimization
Monitor and maintain Network Quality of service
Manage team to deliver network uptime as per SLAs
Monthly engineering report for management
OPEX Adherence
Projects Involvement in TM Berhad:
• Telekom Malaysia (TM) CDMA, Fixed Wireless Core Network
Plan, design and managed overall project of CDMA 1X core network and OSS
The network elements consist of Cisco, UNIX servers, NMS
Managed the project successfully and launched the network throughout Malaysia
• TM Broadband Fixed Wireless Access (BFWA- Pre Wimax) network development.
Plan, design and managed overall project of BFWA network. The network elements consist of equipment from Harris, Vyio and Alcatel.
Interconnect the elements to existing Telekom Malaysia internet elements such as BRAS, COINS and internet gateways. The project also includes setting up OSS such as provisioning and monitoring systems. Assist business development and network operation group to finalising the Standard Operating Procedure (SOP).
Interface with customers on the network designs and equipment configurations for core systems optimization.
Develop project plan to justify costs involved for the turnkey projects, commercially and technically.
Foster solid relationship with customers and business partners at all management levels and acted as a single contact point for customers’ requirements and problem escalations
Managed the project successfully and launched the network throughout Malaysia.
• TM Wimax Trial.
Conducted proof of concept (POC) trial for Wimax Network elements on selected customers throughout Malaysia. Among the vendors participate were Alcatel, Samsung (WiBro) and ZTE.
Managed the trial successfully and advised TM top management for next step to be taken based on the trial results.
Core Responsibilities:
• Operation and maintenance of computer chip bonding machine
• Zero down time
• Zero defect
• Just in time productivity
Graduated in MBA with honours with 3.53/4 CGPA through course work, exams, business cases, practical studies and projects.
Graduated in Bachelor Engineering in Electrical and Electronics (Honours) from Univeristy of Portsmouth, UK. Majoring in Telecommunications subjects but final project was based on Control system namely "Adaptive Modulation Technique". Included modelling the technique by proving it using computer software. Other project is proving parallel langguage programming "Occam" based on "Transputer" chip.
Diploma in Electrical (Power System).