It Support Engineer
Raqmiyat
Total years of experience :5 years, 7 Months
• Maintaining 1 sites around 500 Users • Administrating and troubleshooting windows 2008 and 2012 Server • troubleshooting Client based OS Windows 7/8/10, MAC • Managing Database Of Server & Creating New User Accounts • Timely Analyze whether any repairs or replacement needed • Creating Email Accounts taking Backup Emails restoring Emails • Configuration and administration of Cisco equipment LAN/WAN elements and held responsibility of maintaining • Configuring Routing and Switching • Configured IT monitoring performance of network. • Responsible Installation like, Antivirus, Adobe & Acrobat • Troubleshooting Internet Issues • Spicework Installation and configuration for Asset Inventory • Install Active Directory 2012, Create users & Joined to Domain • DHCP installed and configured Scope • Symantec Server Installed and configured • Scheduling for scanning & Creating Policy’s • Symantec Email Security • Symantec Backup Exec • Manage Engine Desktop Central server Installed and Configured for install Patches, service packs and Remote Client Machines • Coordinating With CCTV suppliers for FC centers • Follow up with Different Dealers for New laptops, warranty laptops • Follow up with ISP Providers, in order to upgrade or New sites • Barracuda firewall Installed and Configured • Windows Deployment Installation and configuration in order to install client based Operating System
- Application of system analysis techniques and procedures including consulting with users to determine hardware/software or system functional specifications.
- To meet every class session promptly and ready for that sessions instruction.
- Coordination and implementation of instruction in an orderly and professional manner.
- Set-up and clean-up classroom at the beginning and at the end of each class/session.
- Confirm that all materials are ordered and prepared for class sessions.
- Confirm necessary arrangements for refreshments for the class sessions.
- Coordination and implementation of one-on-one instruction in an orderly and professional manner
- Curriculum design and development as needed by software subject and client.
- Computer education and training industry research.
- Develop and maintain relations with various clients in the local business community.
- Explain and market program and classes to prospective clients.
- Assist Administrative Support by answering the telephone, intercepts telephone calls, taking and reporting messages.
Promote services and classes through conventions, public relations, trade shows, etc
- All IP assigned automatically (DHCP) except the servers and the network devices which will be assigned manually.
- Configuration of RAID 1 - Mirroring - (Fault Tolerance) on the server.
- Configuration of the DHCP server.
- Configuration of the DNS server.
- Configuration of Telnet on all CISCO switches.
- Configuration of VLAN’s, VTP.
- Installation and configuration of AGPM server to deploying the group policy configuration to computers, users, sites and domains.
- Installing and configuring VPN server.
- Installing and configuring AD server.
- Installing and configuring DNS server.
- Good knowledge on Time Attendance system by using I guard, hand punch and connect these devices to access door lock.
And Surveillance cameras.
- Installing and configuring AD, DNS, DHCP and TMG 2010 server on
- Installing Nod 32 Corporate antivirus on Domain environment and managing updates