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    Ahmed Al Kurdi

    Team Lead - Broadband & Data Marketing

    VIVA Telecommunications

    Location:
    Bahrain - Manama
    Education:
    Diploma, CCNA
    Experience:
    12 years, 5 months

    Work Experience

    What's your work experience? Your experience is one of the most important sections in a CV.
    List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
    Add Experience

    Team Lead - Broadband & Data Marketing

    at VIVA Telecommunications
    August 2012
    To March 2013
    Bahrain - Manama
    As a team lead in the broadband product development department I was responsible to coordinate and participate in all product development and marketing activities related to broadband and data products and services
    :
    • Coordinate and participate in the implementation of the strategy for Broadband & Data products and services to meet agreed market targets.
    • Coordinate third party providers critical to the management of Broadband & Data products and services including CPE providers, and strategic partners.
    • Participate in the successful launch of the Broadband & Data products by delegating and participating in tasks such as developing associated promotions, campaigns, reviewing service descriptions.
    • Manage the portfolio of Broadband & Data products by liaising with relevant technology teams to implement enhancements.
    • Incorporate Broadband & Data products and services into the wider portfolio of bundles and packages.

    Senior Executive - ICT Security

    at Bahrain International circuit (BIC)
    July 2011
    To August 2012
    Bahrain - Manama
    As a one man department I am liable to ensure highest level of information security to all different systems used in running BIC’s business and daily operation. Apart from technical requirements this role heavily focuses on dealing with people, starting from end users, system admins, auditors, management, IT vendors and suppliers, therefore good people skills is a must to adequately enforce Security measures throughout the establishment.

    ISP Specialist

    at ZAIN Telecommunications
    November 2008
    To July 2011
    Bahrain - Manama
    Zain Bahrain offers dual play services to home and corporate users through Wimax technology, plus data to mobile users over 2G/3G. ISP department represent the core which aggregates the traffic, process, and hand over to international uplinks.
    As a specialist in the department i am in charge of supervising the day to day operations of the ISP core and Enterprise corporate network engineers, ensuring business SLA’s and KPI’s are met.

     Closely working with products team to assist in launching new products and sharing network status, thus discovering new revenue streams.
     Managing all services needed to run the ISP core, such as Quota and policy control applications, DHCP/DNS, aggregation/routing etc.
     Liaising and coordinating with multiple vendors and suppliers (Core, CPE, etc)
     Heavy involvement designing and implementing multiple projects conducted every year as part of Zain’s roadmap (LLD, TTM, acceptance tests, etc)
     Integrations needs with banks, branches, data whole sale, RIM, etc.

    Network and Helpdesk analyst

    at L'Oreal UK Ltd.
    August 2007
    To September 2008
    United Kingdom
    I serve as the only on site technical support personnel in the corporate finance department, compromising of over 40 users and handles all financial affairs for seven of L'Oreal's UK branches. My responsibilities are:

     Application support for various business systems including (SAP, BACS, Sage, Open text, Citrix, Enterprise Vault, etc.).
    Management and administration of departmental servers
     Support and troubleshoot local and wide area network (LAN, WAN, 3G).
     Helpdesk support and end user liaison.
     Accountable for enforcing and updating security policies communicated via head office.
     Implement adequate backup strategies (Veritas, Opendirect, NortonGhost).
     Liaise with IT departments in other branches, plus various banks and financial institutes to ensure continuity of the department services.

    Trainee IT Assistant

    at L'Oreal Manufacturing UK Ltd.
    July 2006
    To July 2008
    United Kingdom
    The factory produced various consumer products such as shampoos and gel's exported to most of EMEA. My role at the factory had an array of aspects to it:

     Key responsible for computer assets leasing, procurement and managing contracts.
     Handled the logistics of tendering, ordering, storing, configuring and implementing over 100 computers for different uses, and over 200 various industrial peripherals equipment in approximately 3 months.
     Application support for industrial oriented systems and devices, this runs the factory production lines including (Unix/HP, Ingres, SAP).
     Helpdesk and end user support, including educating and training.
     Development and maintenance of in-house developed Asset management system written in ASP.NET.
     Local area network support (LAN, VLAN, etc).
     Compiled the disaster recovery procedure report, and assisted in implementing a successfully tested strategy in HP’s business continuity centre in Birmingham.

    Trainee IT Assistant

    at GEOMATEC (GIS Special information & Research)
    June 2005
    To September 2005
    Bahrain - Manama
    Geomatic offers leading GIS services and solution for Bahrain and the region. My role as a trainee was to single-handedly enhance the intranet system by taking on the challenge of implementing and configuring MS share point portal server 2003. As my first exposure to an IT project I was very satisfied at the time to have successfully completed it with minimal help from my colleagues.

    Extra years of experience not listed above:  5 Years, 8 Months   

    Education

    What's your educational background?
    Let employers know more about your education; remember, be clear and concise.

    Diploma, CCNA

    at Cisco
    Bahrain - Manama
    November 2009

    Bachelor's degree, BSc (Honours) Network Management and Security

    at University Of Glamorgan
    Cardiff, United Kingdom
    June 2008
    I graduated with an upper second class (2:1) and received my honours by completing a project in the subject of virus, mal-ware, and intrusion analysis and their impact on the network and internal assets.

    The course which spanned on 4 years is equivelant to many stand alone certificates available on the market such as CEH, CCNA, Network +, plus many other project managemenet, business, and e-commerce modules.

    Between my second and final year I have secured a one year internship with L'Oreal UK's manufacturing plant and then managed to get a part time job (25 hpw) along side the final year of university in the corporate finance department. which gave me a great chance to practice and discuss my security intrests at work place.

    Diploma, Information Technology Foundation

    at University Of Glamorgan
    Cardiff, United Kingdom
    June 2004
    A one year course covering general IT subjects with an emphasize on mathmateics.

    Languages

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    English
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