مدرب حاسب الي
معاهد البسام
Total years of experience :4 years, 3 Months
مدرب حاسب الي بمعهد البسام فرع الاحساء - في مجال البرمجة و ال icdl
AL bassam group saudia Arabia(programmer & computer instructor)
More than two years experience in teaching materials like Microsoft software programming, administrative work during this period as manager of the Institute in the event of travel of the manger in the annual holiday and developmental courses for children in the summer, also staff in the government companies in the Kingdom and I have developmental projects and competitive labor market in this area.
(2009-2010)
Ministry of communication ( IT )
(A project from ministry to applying Clinical Information System to all units cooperation with Binary stream company)
• respond to requests for technical assistance
• diagnose and resolve technical hardware and software issues
• research questions using available information resources
• follow standard help desk procedures
• log all help desk interactions
• administer help desk software
• redirect problems to appropriate resource
• identify and escalate situations requiring urgent attention
• track and route problems and requests and document resolutions
• prepare activity reports
• stay current with system information, changes and updates
بكالوريوس نطم معلومات ادارية - تقدير جيد -تقدير مشروع امتياز