Reservation Supervisor
Moevenpick Resort & Spa El Gouna
مجموع سنوات الخبرة :15 years, 10 أشهر
RESERVATION SUPERVISOR ((MÖVENPICK RESOT &SPA EL GOUNA)) FROM 01/01/2011 TILL NOW.
MAIN ROLE AND RESPONSIBILITIES
SET THE BLOCKS AND ALLOTMENTS ON THE SYSTEM, REPLYING THE DAILY GUESTS REQUESTS THAT MIGHT BE RECEIVED VIA E-MAIL AND FAXES.
USING ONLINE RESERVATION SYSTEM WITH TOUR OPERATORS.
PARTICIPATING IN SHAPING THE HOTEL STRATEGY.
GIVE NEW IDEAS THAT COULD HELP IN ISSUING THE NECESSARY PROMOTIONS IN ORDER TO PUSH THE HOTEL SALES SITUATION.
FOLLOW UP THE NEW POTENTIAL MARKETS, ENHANCE THE DOMINATED MARKETS.
MONITORING THE SALES PROCESS BY FOLLOWING THE TOUR OPERATORS STRATEGIES AND PROMOTIONS.
UPLOADING ALL THE RATE CODES IN OPERA SYSTEM BEFORE EACH SEASON.
UPDATING THE SHORT INFORMATION FOR EACH RATE CODE EVERY SEASON ACCORDING TO BOTH OF CONTRACTS AND LAST
MINUTE PROMOTIONS.
PREPARING MONTHLY REPORTS (MATERIALIZATION REPORT, MARKET SEGMENT ETC…)