Ahmed Noureldin El-Banna, Key Account Manager | Building & Construction

Ahmed Noureldin El-Banna

Key Account Manager | Building & Construction

HILTI

Location
Kuwait
Education
Diploma, Engineering Projects Management
Experience
8 years, 2 months

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Work Experience

Total years of experience :8 years, 2 months

Key Account Manager | Building & Construction at HILTI
  • Kuwait - Al Kuwait
  • January 2016 to December 2017

Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of key customers in Upper Market.

Responsible for the development and achievement of sales through the direct sales channel.

Focusing on growing and developing key clients, together with generating new business.

Write business plans for all current and opportunity tender business.

- Acting as the key interface between the customer and all relevant divisions.

- Devising and implementing account action plans to maximise the profitable potential of the assigned accounts and achieve sales target.

- Achieve sales in construction territory by driving the strategic initiatives of HILTI key account customers.

- Developing multi-level contacts within the key account offices as well as major projects. .

- Negotiating trade agreements to secure required price increases and maximise profitability for the assigned accounts

- Communicating effectively to the sales teams, the key accounts team and other relevant members of the wider Hilti team.

- Reporting to Area Sales Manager.

Upper Account Manager | Building & Construction at HILTI
  • Kuwait - Al Kuwait
  • April 2013 to December 2015

- Achieve profitable sales of Hilti products to my defined customer base.
- Develop high level long term relationships with decision makers in construction & DSC companies.
- Demonstrate Hilti products to potential buyers and train their staff.
- Responsible for penetrating large accounts in order to develop the company’s sales portfolio.
- Utilise all elements of the Sales Management Process (SMP) to effectively analyse, implement and control the opportunities within territory.
- Manage and develop the growth of key products within the sales territory.
- Target the appropriate customer groups to ensure successful introduction of new products.
- Ensure timely collection of all the dues / over dues and to coordinate opening of LCs for large orders.
- Utilize sales skills to probe, build and cross-sell directly on site to customers.
- Through product, market and service knowledge, provide business solutions fully adapted to customers' needs
- Perform marketing launches and promotions as assigned.
- Demonstrate team skills and communication with market and internal team members.
- Ensure adherence to Hilti's quality philosophy while supporting the Company strategy and culture to exceed customers' expectations.
- Develop engaged customer relationships and effectively implement strategic concepts.
- Time and territory management.

EMEA Technical Sales Engineer at Cerulean®
  • United Kingdom
  • January 2011 to January 2013

EMEA Technical Service & Sales Engineer

Cerulean UK

January 2011 - January 2013 (2 years )Middle East

- Technical and Commercial support
- Enhancing of the overall service focus, teamwork and
support to that process.
- Working closely with the customer site leader, Sales
Account Executives and customer decision-makers.
- Establishing strong partnering relationships with all
team members including customer representatives to
facilitate an understanding of current service needs.
- Training on contractor control processes.
- Travel to train in the EMEA Region (UK, Italy, Algeria,
Tunisia, Libya, Egypt, Sudan, Iran and Jordan).

Middle East Service Engineer at Cerulean®
  • United Kingdom
  • September 2009 to January 2011

Middle East Service Engineer

Cerulean UK

July 2010 - January 2011 (7 months)UK & Middle East

- Delivering a world class service to the customer specifications.
- Working within a team environment, performance metrics are agreed with the customer.
- Responsible to perform routine maintenance, instrument breakdown and installation of a variety of instruments within product portfolio based on a key account customer site.
- Enhancing of the overall service focus, teamwork and support to that process.
- Working closely with the customer site leader, Sales Account Executives and customer decision-makers.
- Establishing strong partnering relationships with all team members including customer representatives to facilitate an understanding of current service needs.
- Identify and develop future service requirements.
- Building relationships with other vendors that attend the site.
- Training on contractor control processes.
- Travel for training in the UK and various other countries’ sometimes at short notice.

(Open)3 projects
Establishment of QC lab instruments for Eastern Co. In 6th of October, Egypt
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Establishment of QC lab instruments for BAT In 6th of October, Egypt
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Establishment of QC lab instruments for PMI In 6th of October, Egypt
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(Open)3 organizations
British and American Tobacco
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Philip Morris
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Japan Tobacco International
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(Open)1 course
Six Segma | Basics
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Education

Diploma, Engineering Projects Management
  • at The American University in Cairo
  • April 2013

The American University in Cairo Diploma, Engineering/Industrial Management

Bachelor's degree, Mechanical / Mechatronics
  • at Faculty of Engineering, Assiut University
  • June 2009

Bachelor, Mechanical Engineering, [GOOD] (Department of Mechatronics) 2009 Assiut University, [Assiut, Egypt] Graduation Project • Fluid Flow Level SCADA Control System Using PLC & HMI [Excellent Grade] • Study of Safety Control Elements of a Nuclear Reactor [Mini Project] [V.Good Grade] • Design of Safety Control Elements of a Hydrogen Generation Unit [Mini Project]

Specialties & Skills

Service Engineering
Construction Knowledge
Planning
Sales Engineering
Account Management
Microsoft Office
Technical Sales
Pneumatics & Hydraulics
Negotiations
Six Sigma
Service Engineering

Languages

Arabic
Expert
English
Expert

Memberships

Egyptian Syndicate of Engineers
  • Member
  • July 2009
Bupa Health Care
  • EG Company Classic
  • September 2010

Training and Certifications

PLC Programming (Training)
Training Institute:
Semines
Date Attended:
October 2007
Six Sigma (Training)
Training Institute:
Cerulean UK
Date Attended:
February 2012
Technical Sales Basics (Training)
Training Institute:
Cerulean UK
Date Attended:
December 2010

Hobbies

  • Walking
  • Graphic Design
  • Internet Geek
  • Travelling
  • Reading