Senior Network / VOIP Engineer
mbc
Total des années d'expérience :22 years, 4 Mois
Planning, designing and managing WAN environment for 16 remotes offices over MPLS network for smooth flow of data, voice and video applications
Planning, designing and implementation of data center network appliances (LAN, WAN, Security, Wireless, Voice and MPLS) as well as documentation
Optimization of network performance, convergence time, redundancy and implementation of the manufacturer best practices
Maintaining professional relationship and conducting business & technical contractual agreements with vendors and partners
Sustaining network and systems availability 99.995% uptime
Streamlining change management, integration of new hardware, and migration processes
Provide implementation and operation of the IP core network
Provide a professional technical support for problems reported by customers
Resolve problems, assesses impact, and escalate when required utilizing established processes and procedures
Provide the on-time and error free, implementation. operational maintenance of designated VPN, including the design/validation, configuration, planning and end-to-end testing
Integrating voice and data at customer premises.
Perform router configuration, activation and acceptance testing for both new implementation and on-going change management
Resolve complex data and VOIP network issues
Manage & document customer VPN and provide support to Project Managers
Installation and Implementation of routers and switches at customer premises
Designing IP addressing and vlans
Coordinating with service providers for installing WAN links
Troubleshooting and resolving customer Network issues
Manage customer fault and deliver customer satisfaction at all times.
Degree: Very Good Average Grade: 80%.
Average Grade: 95%.