Ahmed Elameen, PS Core ENgineer

Ahmed Elameen

PS Core ENgineer

Zain

Location
Sudan - Khartoum
Education
Diploma, Telecommunications
Experience
14 years, 2 months

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Work Experience

Total years of experience :14 years, 2 months

PS Core ENgineer at Zain
  • Sudan - Khartoum
  • My current job since January 2013

Click to edit position description- Gathering, analysis, and evaluation of commercial inputs/requirements, and formulation into technical specifications. Liaising closely with vendors, stakeholders, and business support units.
- Conducting technical feasibility studies on new emerging technologies and potential new services.
- Planning, design, testing, and implementing service/offers policies configurations utilizing hands-on experience & solid knowledge of Ericsson SACC (PCC/SAPC, PISC) according to business rules.
- Design, plan, control of technical projects, and execute project work plans as well; for integration, expansion and upgrades, and revises HLD/LLD proactively & re-actively to meet changing challenges and requirements (Capacity Dimensioning, Performance, and Availability)
- Handled end-to-end project planning & management for below projects:
1- PS Core Network Swap: project scope includes live network services/traffic migration from Ericsson nodes (SGSN's, GGSN's, SAPC, SASN, IPWorks) to Huawei (USN, UGW, UPCC).
2- Ericsson SAPC2010A Upgrade to 2012A.
3- LTE & WiFi Overloading Trials.
- RFPs, RFQs, Business Case, Configuration Management
- Integrate and accept new solutions, nodes, features, interfaces (Gb, Iu, Gr, Gn, Gp, Gx, Gy, S6a, S1, S5/S8, S10, S11, SGs), and handling service requests (APN’s configurations, mass provisioning, testing, and validation)
- Change Management; Assessment, Planning, Coordination, and Evaluation.
- Experienced troubleshooting, configuring, and administrating PS Core H/W; Ericsson (SGSN-MME, GGSN-EPG, SAPC, IPWorks), Huawei (USN, UGW, UPCC), and BIND DNS.
- Handling 2nd line operational support, E2E performance management, service requests/complaints, and minor/major changes & incidents supporting a multi-vendor (Ericsson & Huawei) PS Core network, to ensure high-availability and contagiously optimized efficiency of all network elements and resources through implementing best practice processes.

IT Systems Administrator at Demad Medical Integrated Services Co. Ltd.
  • Sudan - Khartoum
  • May 2012 to January 2013

- Application Management; administration and support of Health Insurance ERP system/servers (Oracle Enterprise Application Server - Middleware Fusion), and liaising with vendor & management.
- Handling ERP changes/updates in coordination with vendor & system users; analysing, testing, verifying, & installing update patches
- Windows Domain implementation and administration; installation of Windows Server 2008 Domain Controller. Configuration and administration of Active Directory services, (DNS, DHCP, Mail, File, and Print Servers), and Windows deployment.
- Implemented a Linux based cost-effective Unified Communications Server (IP-PBX, Call Center, IM)
- Managing IT infrastructure, vendors, suppliers, and network resources; Routers, Switches, PC's, Laptops, Printers, Scanners, Internet, Network Storage, security and policies.
- Database backup and audit.
- Providing technical support, presentations and every-day guidance to end-users & customers

Technical Sales Consultant at Optimal Technology Solutions
  • Sudan - Khartoum
  • December 2011 to April 2012

- Driving the company business to achieve sales objectives.
- Maintaining, supporting and developing major current accounts.
- Conducting contact with prospect accounts, and preparing proposals and quotations
- Working closely with Products (Web & Mobile Apps Development), Services (Bulk-SMS, Digital Marketing) and Marketing teams on products knowledge and features.

IT Administrator at National Center of Peace and Development
  • Sudan - Khartoum
  • January 2011 to November 2011

- Systems & users administration and support (software, upgrades, accounts, backup...)
- Developing and setting communications network and tools (video conference, SMS...)
- Developed & implemented a Linux based Bulk-SMS Gateway
- Maintaining and troubleshooting network, computers, system performance, and security
- Developing and updating websites core and contents
- Managing suppliers and purchase orders

Systems Engineer at Target Computer for IT Solutions
  • Sudan - Khartoum
  • January 2010 to December 2010

- Designing, configuring and supporting LAN & WLAN solutions.
- Technical support of the company's vehicles tracking system platform (GEOTAB™), and maintaining database and backups.
- Developing web-based E-Learning solutions, content management systems (CMS).
- Technical support for interactive E-learning hardware products (ONFINITY™).
- Managing and interpreting customer requirements; speaking with clients to understand and meet their needs.
- Delivering engaging, informative, and well-organized presentations.
- Participating in marketing media, presentations preparing, and documenting products and services.

Education

Diploma, Telecommunications
  • at SudaCad Telecommunications Academy
  • March 2010
Bachelor's degree, Electronics/Telecommunications Engineering
  • at Sudan University of Science & Technology
  • January 2010
High school or equivalent, Science
  • at King Saud Educational Complex
  • June 2003

Specialties & Skills

Windows Server
Familiar with Enterprise Resource Planning (ERP) systems
Extensive experience in networking, CCNA, TCP/IP, DNS, DHCP, SNMP, Proxy, Switching, Routing, VPN
Web deveoplment and design (HTML, CSS, PHP, JQuery, Joomla, Drupal, WordPress, Apache Server)
Basic knowledge and experience of RDBMS (MySQL, PostgreSQL and Microsoft SQL Server)
Good command of programming languages (C/C++, C#, JavaScript) and development environments
Desktop & Server O/S Administration & Configuration; Windows Server 208, AD, Linux, Ubuntu, Solaris
Experience of mobile communication systems and latest technologies (GSM, WCDMA, IMS, Packet Core)
Project Management Methodoligies
IT Service Management based on ITIL
GSM & WCDMA Radio Access Network (Ericsson & Huawei BSS, RNC, RBS, BTS,)
ITSM Tools, BMC Remedy
IT Service Operational Support & Analysis
OSS-RC, m2000, Business Objects, LMT, MoShell
Network Operation & Management; Nagios, Wireshark
IT/Telecom & Process Management Frameworks (Cobit, ISO, eTOM, Six Sigma)

Languages

Arabic
Expert
English
Expert

Training and Certifications

IP MAN; Planning, Design, and QoS Technologies (Training)
Training Institute:
Huawei Technologies
Date Attended:
June 2015
PRINCE2 Foundation & Practitioner Combined Course (35 PDUs) (Training)
Training Institute:
LAD
Date Attended:
October 2014
Evolved Packet Core Fundamental Principles (Training)
Training Institute:
Huawei Technologies - KL, Malaysia
Date Attended:
March 2015
UGW (SGW/PGW/GGSN) Data Configuration, and SA Application Configurat (Training)
Training Institute:
Huawei Technologies - KL, Malaysia
Date Attended:
September 2014
Evolved Packet Core Network Planning & Design (Training)
Training Institute:
Huawei Technologies - KL, Malaysia
Date Attended:
March 2015
ITIL® (2011) Foundation Certificate in IT Service Management (Certificate)
Date Attended:
July 2013
Valid Until:
January 9999
PCRF (UPCC) Configuration, Operation, and Troubleshooting (Training)
Training Institute:
Huawei Technologies - Shenzhen, China
Date Attended:
June 2014
ITIL® 2011 Intermediate: Service Operation (Certificate)
Date Attended:
May 2015
Valid Until:
January 9999

Hobbies

  • IT Strategy, Service Management, Governance, Management Frameworks