Ahmed Elghoul, Operations Manager

Ahmed Elghoul

Operations Manager

Freshqa

Location
Qatar - Doha
Education
Bachelor's degree, Bachelor of Social Work
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

Operations Manager at Freshqa
  • Qatar
  • My current job since August 2018
Area Manager at Edible Arrangements
  • Qatar - Doha
  • December 2016 to August 2018

plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

Traffic Officer at Nile Airlines
  • Egypt - Cairo
  • January 2016 to December 2016

part of the customer service team, marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, Communicate efficiently with ground personnel and flight crews, Practice all safety policies and procedures, Work in conjunction with other departments to ensure on time performance of flights.

Traffic Air Officer at SS Air Aviation Services
  • Egypt - Sharm el Sheikh
  • February 2014 to January 2016

part of the customer service team, marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, Communicate efficiently with ground personnel and flight crews, Practice all safety policies and procedures, Work in conjunction with other departments to ensure on time performance of flights.

Sales Associate at Adidas Sporting Goods LTD Group
  • Egypt - Cairo
  • June 2012 to January 2014

Education

Bachelor's degree, Bachelor of Social Work
  • at The Higher Institute Of Social work In Cairo
  • May 2012

Specialties & Skills

Food Industry
Aviation
Airlines
Public Relations
Social Communication
cooperative
Working in a team work
Negotiation Skills
Communication Skills
Flexible
Time management
planning
operations management
problem solving
operation

Languages

English
Native Speaker
Arabic
Native Speaker

Memberships

Insan Foundation
  • Official organizing activities
  • April 2012

Training and Certifications

Food Safety, Basic Food Hygiene (Training)
Training Institute:
Chartered Institute Of Environment Health
Date Attended:
February 2019
Duration:
6 hours
High Field level 03 award in HACCP (RQF) (Certificate)
Date Attended:
July 2019
Negotiation as Conflict Resolution (Certificate)
Date Attended:
December 2012
Valid Until:
December 2012

Hobbies

  • Football, Blogging, Writing and media