Sales Representative
NBTC Group
Total years of experience :4 years, 5 Months
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Assists office staff in maintaining files and databases.
Prepares reports, presentations, memorandums, proposals and correspondence.
Assigns jobs and duties to office staff as needed.
Monitors office operations.
Schedules appointments and meetings for executives and upper level staff.
Serves as the go-to for office inquiries and conflicts.
Manages staff schedules.
Assists in the preparation of department budgets and expenses.
Supervises all administrative personnel.
listening to customer requirements and presenting appropriately to make a sale.
maintaining and developing relationships with existing customers in person and via telephone calls and emails.
cold calling to arrange meetings with potential customers to prospect for new business.
responding to incoming email and phone enquiries.
acting as a contact between a company and its existing and potential markets.
negotiating the terms of an agreement and closing sales.
gathering market and customer information.
representing their company at trade exhibitions, events and demonstrations.
negotiating on price, costs, delivery and specifications with buyers and managers.
challenging any objections with a view to getting the customer to buy.
advising on forthcoming product developments and discussing special promotions.
creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
reviewing your own sales performance, aiming to meet or exceed targets.
gaining a clear understanding of customers' businesses and requirements.
making accurate, rapid cost calculations and providing customers with quotations.
attending team meeting and sharing best practice with colleagues.