ahmed ibrahem, call center

ahmed ibrahem

call center

Cairo international taxi

Location
Egypt - Cairo
Education
Bachelor's degree, بكاليريوس سياحة و فنادق قسم دراسات سياحية
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

call center at Cairo international taxi
  • Egypt - Cairo
  • May 2014 to August 2014

● Answered a lot of angry and inpatient peoples and fixed their problems
● Responsible for ensuring the passengers about their taxi's time
● Got to know amazing friends and co-workers and gain experience
● Knew how to deal with different peoples at any situation

محاسب at Business COMPAQ
  • Egypt - Cairo
  • March 2012 to March 2014

● Worked in the accounting office accounting financial accounting and computerized accounting
● Starting from registering in American general journal and ending with extracting the financial analytical data (General Ledgers - Trial Balance - Income statement - Balance Sheet.)

data entry at confield mena
  • Egypt - Cairo
  • November 2013 to January 2014

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data; reviewing output.
Secures information by completing data base backups.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Education

Bachelor's degree, بكاليريوس سياحة و فنادق قسم دراسات سياحية
  • at المعهد المصري العالي للسياحة و الفنادق في مصر الجديدة
  • June 2017
High school or equivalent, أدبي
  • at مدرسة عمر بن الخطاب التجريبية لغات
  • July 2012

انتهيت من الثانوية العامة (أدبي ) من مدرسة عمر بن الخطاب التجريبية لغات و الان انا طالب جامعي في اكاديمية الشروق في تجارة

Specialties & Skills

Data Entry
Call Center
Marketing
Accounting
ACCOUNTING
computer and windows
internet
editing
fixing computers
data entry

Languages

Arabic
Expert
English
Expert
German
Beginner
French
Beginner

Hobbies

  • computer , travel , movies