Account Manger
El-Ajou Group for trading
Total years of experience :21 years, 9 Months
Making new customer in the Eastern Provence
and provide the required Solutions (software and hardware)
and managing all the flowing up with the customer case starting form proposing the solution to the daredevilry of the solution then the sign-off and any customer care cases (maintenance request )
simply : making Partnership with the customers and then i am the customer's Ambassador t El-Ajou group
1. Following up and Managing all the operations in sales function.
2. Coordinating between Sales and logistics department
3. Meeting customers when needed and following up with their needs and requirements
4. Closing deals with customers
5. Prepares proposals based on customer's requirements and standard technical specifications
6. Building and developing commercial relationships with customers and looking for new sales opportunities
7. Maintain customer database and keep it updated
8. Preparing periodic reports that show the progress of the costing and managerial accounting activities
- Creating new market Opportunities by finding new products.
- Reaching customers with new solutions and make presentation
- Flowing-up with customers
- Reporting to the management on weekly bases.
- Closing deals with the customers
•Controlling day to day operations.
•Making new contracts with private companies.
•Feasibility Study for Each new project.
•Following the daily income and analysis it.
•Making contracts with overseas suppliers.
•Applying for Governmental tenders.
•Coordinate with Other sister companies for best offers.
•Upload and claim for compensation payments.
•Follow-up on the daily income and analysis its figures.
•Looking for new local suppliers for materials.
•Controls the stock movement between company branches.
•Analysis Forecast orders from branches on monthly bases.
•Applying the new prices updates on monthly bases.
•Mange daily operations and day to day reports.
•Lead the team and front desk to achieve the set target of new Customers and follow up with the existing customers.
•Contact Nokia and other suppler to update the team with the new products and tactic.
•Contact customers and get there satisfaction level on random bases.
•Apply the "ISO" terms to all internal documents.
•Mange daily operations and day to day reports.
•Lead the team and front desk to achieve the set target of new Customers and follow up with the existing customers.
•Contact Nokia and other suppler to update the team with the new products and tactic.
•Contact customers and get there satisfaction level on random bases.
•Apply the "ISO" terms to all internal documents.
•Auditing on (E.S.D., trouble shooting, L3 repairing, soldering skills and reporting skills).
•Auditing daily operations and day to day reports.
•Auditing Contacting Nokia and updates of the team with the new repair hints and software.
•Contact customers and get there satisfaction level on random bases.
•Troubleshoot and repair GSM units for Warranty units (NOKIA, Ericsson, Sony Ericsson, Daewoo and L.G).