Shared Services Supervisor
Saudi Musheera Co. Ltd.
Total years of experience :18 years, 0 months
• Reduced spending on shared services costs by 30% and increased staff satisfaction rankings by 25%.
• Improved staff morale and reduced employee turnover by 20%.
• Analyzed efficiency and performance metrics to identify areas of improvement and recognized cost-saving opportunities and forecast needs yearly.
• Optimized processes through improved communication and increased staff workflow clarity by re-structuring the communication chart by 70%.
• Partner with managers annually to support the delivery of appropriate training and development programs and to coach to solve employee relations issues.
• Directed staff and managed the annual capital budget.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and yearly common goals.
• Developed and administered Yearly budgets and reduced cost planning by 20%.
• Reduced workflow inconsistencies by 25% by recruiting and hiring capable staff members.
• Increased operational efficiency by developing improved filing systems for confidential records and reports by 90%.
• Developed detailed maintenance plans based on broad guidance and Direction by 65%.
• Preparing quotes for new products and services and comparing them with the budgets by 100% from budget planning and assure quality standards.
• Supervised 75% of the investigations, reported issues, and escalated those that required further assistance.
• Helping with the recruitment and hiring processes at Senior and manager levels to reduce the turnover by 40%.
• Collecting and analyzing data and sending reports to the direct manager by 100%.
• Evaluated employees' strengths and assigned tasks based on experience and training by 100% of the current staff.
• Improving HR policies and the way the company treats employees to improve team relationships through reviewing and updating by 95%.
• Planning for the yearly department budget and following the yearly budget as planned annually.
• Conducts performance evaluations, in a timely and constructive way with increasing staff productivity by 25% more.
• Creating Job descriptions via analysis of the current jobs and duties and comparing them with the official jobs, yearly.
• Responsible for setting new policies and ensuring that all workers follow those policies and update them by 100%.
• Providing guidance on corrective actions and corporate policy, annually.
• Building full partnerships with all levels of employees from individuals to teams, from entry-level to executive leadership, and listening to them.
• Organizing Team Building and Social activities to encourage the employees at the workplace to satisfy by 85%.
• Establishing a compensation and benefits structure by 100%.
• Coaching and advising staff on solving problems and implementing resolutions for performance management challenges yearly.
• Creating annual benefits packages including vacation time, sick leave, maternity leave, and medical health insurance.
• Represents Alkasabi Company in 65% of contract negotiations, meetings, and negotiations with employees and labor organizations.
• Coaching and advising staff on solving problems and implementing resolutions for the annual performance management challenges.
•Achieve the factory goal to get the international standard that specifies requirements for a quality management system (QMS) - ISO 9001 with the consultant office.
• Maintaining employment HR & Administration policies, procedures, and workflow communication by 75%.
• Create and maintain employee files with all the necessary details by 100% from the current staff.
• Prepare and maintain monthly payrolls in order that employees are paid accurately and on time by 95%.
• Conduct onboarding and off-boarding interviews by 100%.
• Control the credit amount and reduce it by 15%.
• Follow daily sales report (DSR) and reported to the sales manager.
• Accomplished business targets through efficient leadership of sales representatives and business partners and reported by 85%.
• Prepared reports to the senior management team on sales by individual representatives, sales by product line, and sales to individual customers by 100%.
• Onboarding new employees and organizing new hires for orientation by 100%.
• Plan events management by 70% (Ramadan Iftar) and coordination including all the logistics from invites and catering to managing.
• Managing employee files and supporting documentation to ensure accuracy and complete 100% of the employee records.
• The interview process for junior talent with reduce the recruitment process by 10% less than the old process period.
• Preparing the yearly calendar scheduling and maintenance for the factory assets.
meet the consumers and provide their needs.
oriented the customers to the book shelves they need.
Analyze the Egyptian shares and send the report to the direct manager.
Focus on the share's financial and economic news and prepare a summary of it.
Recommend the shares based on the technical data analysis.
expectation graduation date 2024
الماجستير المهني المصغر في ادارة الاعمال من اكاديمية هارفارد البريطانية اون لاين واكاديمية IBS
اعداد المدربين وفق احدث المعايير الدولية TOT
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