Egypt
Etisalat Egypt
Total years of experience :6 years, 9 Months
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Accurately process and record call transactions using a computer and designated tracking software
~ producing project feasibility and castings report;
~ presenting proposals to clients;
Experience
v IT Desk Support
v Business Administration
v Public Relation
IT Skills:
Ø Ability to maintain existing software applications & develop new ones .
Ø Experience of applying technical standards, principles, theories and techniques . problem solving capabilities.
Ø Communication skills, how you can communicate technical data to non technical
colleagues and clients.
acceptable degree