احمد شوقى

Fleet Corporate sales, Military and Government Tenders

the key point of contact between an organisation and the coporate clients: answering queries, offering advice and introducing the vehicles line and other brands which we can lease, includes: organising sales visits. demonstrating and presenting vehicles.

Dealing with customer enquiries about the availability and cost of vehicles
Taking bookings and explaining the terms leasing agreements
Completing paperwork with the customer and send for management approve
Showing customers to their vehicle and pointing out any bumps scrapes or special features

Providing ongoing service and sales support

Leasing rental operation officer in KOC project (Kuwait)
From 1/6/2011 till Present
-Deal directly with customers either by telephone, electronically or face to face.
-Respond promptly to customer inquiries.
-Handle and resolve customer complaints.
-Record details of action taken.
-Follow up on customer interactions.
-Handle mechanics and drivers problems, monitoring garage work.
-Sending follow up report to KOC transport office.

Broker at Economic Group of Egyptian Exchange Stock Market (Egypt)
From 1/11/2007 to 1/4/2011
-Guide clients about various investment strategies which can fetch them great returns.
-Inform the investors about the various risks, sudden changes and fluctuations in the market.
-Arrange for financing of property purchases.
-Appraise property values, assessing income potential when relevant.

Community Mobilization Officer at "Central Agency for Public Mobilization and
Statistics" (Egypt)
From 1/8/2006 to 1/10/2007
-Provide technical assistance and support for the community health activities.
-Coordinate community mobilization activities for family planning services.
-Support quality improvement of the community.
-Preparing financial report about the public mobilization and statistics to provide it to the government.
Personal Abilities:
-Communication skills.
-Decision making skills and leadership capabilities.
-Dynamic personality and willing to develop my skills.
-Ability to learn easily.
-Details oriented.
-Positive attitude toward change.