Senior Business Development Manager
Tap payments
مجموع سنوات الخبرة :19 سنة, 9 أشهر
Identify the most promising merchants and prospects that will help you grow a healthy pipeline
• Sell our new cross-border payment solutions and
• services to merchants through cold calling, meetings, networking, events, etc.
• Help new merchants evaluate Tap Payments and handle detailed questions about our product
capabilities
• Prepare thorough presentations and proposals for prospective merchants
• Handle the sales process and act as the main point of contact for merchants and partners
• Maintain a solid, well-organized portfolio and nurture key accounts
• Collaborate with other Sales Teams to share the best business practices, key business insights, and
industry trends
• onboard merchants by preparing the agreement and taking care of the merchant's documents.
submitting the merchant application to the operation team along with the required
documents.
• performing training on the dashboard for merchants.
• arranging with other departments to assist the merchant in any issues he faces.
• contact existing merchants for any communication from other departments.
• retaining merchants.
achievements:-
Signed contracts with 11 merchants and generated 1.5M of net profit for the company.
Develop a growth strategy focused both on financial gain and customer satisfaction
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts
• Keep records of sales
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Leading a team of employees (sales reps) Riyadh
• Assist upper management in decisions for expansion or acquisition
• Report to senior executives on progress and issues
• visit old merchant who are not working than I will give training on product knowledge’s
• Resolving Merchant issues and provide solution positively
• I used to visit big merchants according to area. If any complaints come from the head office than I must go, there for meeting.
• Making report for monthly incentives
• Called to sales agents about the day. Some time I sued to go with the sales agents for meeting
Fully involved in PoS sales cycle, which includes generating new acquiring relationship for SABB. I have dealt with some of the leading merchants such as such as Al-Shaya Group, Al-Futtaim Group, Leather Corner and so on. I have dealt with around 100 merchants and installed over 2, 000 PoS terminals
:
Promote SABB PoS to the new merchant partners in KSA
Negotiate deals and prepare the agreement based on the customer requirements
After sales follow up with the Operations
Professionally handle the pending issues with the customers to achieve their satisfaction
Responsible for new, additional, replacement and change POS request for all SABB merchants
Manage all vendor communication
Also assist new partners to open corporate account with SABB
- Promote SABB PoS to the customers
- Open new markets for SABB PoS
- Prepare the agreement based on the customer requirements
- Work closely with the team members to finalize the agreements
- Close deals with big merchants
- After sales follow up with the operation
- Professionally handle the pending issues with the customers to achieve their satisfaction
Mainly responsible for managing easy buy team in the show rooms, this includes but not limited to:
- Achieving the sales target of the team
- Daily reporting to management about the sales
- Coordinate with showrooms managers for any new promotions
- Nominate new easy buy customers for the management
- Promote for SABB visa cards
- Verify the customers’ applications
- Follow up the pending issues for the applicants
- Deliver training for the team members about the system
- Manage day-to-day team members activity
- Activation The SIM Card
- Prepare Reports
- Coordinating The Department works
- Call Center Agent
- Loans & Credit Cards Marketing
- Telesales
- Customer Services
- Ensuring and validating customer loans documents
- Loans follow up
Bachelors of business Administration
Related Career Courses Studied: Principles of Marketing – Marketing Management and Strategies –Marketing Research – Insurance Management – Accounting Courses Graduate Project: Influence of Motivations on the productivity of the employee in Hotels I-Made survey on three 5 stars hotels II-Made statistical analysis for the survey III-Made recommendations to the hotels management