Ahmed Youssef, Sales Assistant

Ahmed Youssef

Sales Assistant

GUESS - AL Futtaim Group Company

Location
Egypt - Cairo
Education
Bachelor's degree, Studied Diploma in the management of agricultural projects
Experience
30 years, 1 month

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Work Experience

Total years of experience :30 years, 1 month

Sales Assistant at GUESS - AL Futtaim Group Company
  • Egypt - Cairo
  • My current job since January 2009

Role:
1. Greet customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
2. Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
3. Provide customers with current relevant information about the product.
4. Provide excellent customer service.
5. Processing transactions quickly and accurately.
6. Advise customers.
7. Add on to the sale.
8. Winning sales to meet targets.
9. Maintaining eye-catching effective displays within the store.
10. Taking pride in your store and maintaining it to high standard operating procedures.
11. Provide customers with an enjoyable shopping experience.
12. Dealing directly with customers and work to resolve any problem raised by any of the customers.
13. Full recognition to the goods inside the store and includes specifications and characteristics of those goods.
14. Transmit the views of customers of the goods to the store manager.
15. Control the movement of goods and notify the store manager entry into force of some varieties.
16. Participate in all inventories.
Reports:
Sell Out, SALES MIX, SWOT.

Sales at Splash - Land Mark Group Company
  • Egypt - Cairo
  • January 2008 to October 2009

Make sure that the store all the items offered on the company's sales system, Make sure there is enough stock for at least a week of paper bags as well as Visa and sales and inform the store manager in the event of any shortage of stock, Order and cleanliness of the cashier area, Transmit the views of customers to the store manager, Work hard and diligently to achieve sales targets set by the administration..

Sales Specialist at MANGO - Fashion International Group Company
  • Egypt - Cairo
  • March 2004 to December 2008

Work hard and diligently to achieve sales targets set by the administration, To offer goods and interest as determined by the Director of the Agency, Ensure the cleanliness of display shelves and displays, Dealing directly with customers and work to resolve any problem raised by any of the customers, Full recognition to the goods inside the store and includes specifications and characteristics of those goods, Transmit the views of customers of the goods to the store manager, Control the movement of goods and notify the store manager entry into force of some varieties.

Education

Bachelor's degree, Studied Diploma in the management of agricultural projects
  • at Ain Shams University
  • December 2011

Specialties & Skills

Windows 7
Sales Targets
Good knowledge of outlook, Power point, word, excel
Rms (Microsoft Retail Management)
Customer Service Skills
Excellent communication and negotiation skills ideally in multiple languages
Good presentation and excellent personal organization
A passion for the retail industry
Flexibility and punctuality
Pride in achieving individual targets
Perfected in POS system

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

POS system (Training)
Training Institute:
Al-Futtaim Group Company
Date Attended:
March 2013
Duration:
14 hours
Standard Operating Procedures (Training)
Training Institute:
Al Futtaim Training Centre
Date Attended:
March 2013
Key Performance indicators ( KPI’S ) (Training)
Training Institute:
Al-Futtaim Group Company
Developing Customer Service Mindset (Training)
Training Institute:
Al-Futtaim Training Centre
Duration:
6 hours