Ahmed Ibrahim Ahmed sobhy Abdin, customer service agent

Ahmed Ibrahim Ahmed sobhy Abdin

customer service agent

sony (b.tech)

Location
Egypt - Alexandria
Education
Bachelor's degree, Industrial Electronics,
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

customer service agent at sony (b.tech)
  • Egypt - Alexandria
  • My current job since November 2009

1. Reception of customers to solve problems in products of Sonyand Initial diagnosis of some faults .
2. Contacting with customer after finishing of product problems,
and surmounting of all obstacles for Sony customers
3.Answer telephones and respond to customer Astvtarat

Education

Bachelor's degree, Industrial Electronics,
  • at Menoufia University
  • June 2008

B.sc of Sciences & Education, Faculty of Education, Department of Industrial Electronics, "Good", Menoufiya University

Specialties & Skills

Microsoft Word
Education
Customer Service
Microsoft Excel
Work under stress.
MS Word, Excel, Access, Power Point,
• Ability to work as a part of a team and follow instructions

Languages

Arabic
Expert
English
Expert