Ahmed Alyousef, Information Technology Specialist

Ahmed Alyousef

Information Technology Specialist

Vinnell Arabia

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology and Computing
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Information Technology Specialist at Vinnell Arabia
  • Saudi Arabia - Alahsa
  • My current job since December 2014

Oversee all network operations for Eastern Province. IT systems administration, network management, data management, project management, on-call help desk, troubleshooting.

Technical Translator and Interpreter at Vinnell Arabia
  • Saudi Arabia - Alahsa
  • May 2014 to December 2014

Provide technical translation and tactical training for Saudi military.

Administrative Manager at Kayan Medical Centre
  • Saudi Arabia - Alahsa
  • March 2014 to May 2014

Liaise with government entities regarding permits and visas; oversee daily operations at centre; short- and long-term planning for business development.

First Contact Resolution Advisor (bilingual position) at DHL
  • Saudi Arabia - Khobar
  • June 2013 to February 2014

Assist customers with time-sensitive requests; manage shipping details; keep meticulous records.

Bank Teller (bilingual position) at National Commercial Bank
  • Saudi Arabia - Eastern Province
  • December 2010 to February 2011

Daily banking operations; IT troubleshooting when necessary; customer care

IT Systems Administrator (bilingual position) at Fahad Alarjie Group
  • Saudi Arabia - Eastern Province
  • January 2010 to December 2010

I worked as an I.T. Administrator where I performed troubleshooting for technical difficulties, monitored networks, managed hardware diagnoses, parts assembly and replacement, and computer maintenance assignments.

Customer Care Representative (bilingual position) at Mobily Telecommunications
  • Saudi Arabia - Khobar
  • June 2008 to September 2008

I performed customer care duties and resolved difficult issues in addition to marketing the company's existing products and new promotions. This job required attention to detail and advanced communication skills.

Secretary & Administration at Alyoum Newspaper
  • Saudi Arabia - Hofof
  • February 2004 to July 2006

I handled administrative tasks and customer care duties, where I was required to manage new subscriptions and place new classifieds in addition to general secretarial duties.

Education

Bachelor's degree, Information Technology and Computing
  • at Arab Open University
  • July 2010

Bachelor's of Science in Information Technology and Computing

Specialties & Skills

Database Administration
Interpretation
Technical Translation
Translation
Advanced Computing Skills
Communication
Project Management
Database Administration
Marketing
Translation

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Diploma - Advanced Business English (Certificate)
Date Attended:
June 2012
Valid Until:
January 9999