Senior BD & Account Manager MENA
JRD Group
Total years of experience :12 years, 4 months
Responsible for Managing Key Accounts & Business Development
• Consistently Top achiever - Promoted to Senior Account Manager in December 17
• Maximized business from existing accounts by over 50%
• Grew UAE market by 80% YOY by seeking out new customers and upselling key accounts
• Over Achieved Accounts Retention Targets during the first 10 months of service
• Successfully managed a cross-functional team which consist of 3 Junior account managers and 2 customer success executives
• Developed strong relationships with customer executives, managed sales pipeline, negotiated contracts, and served as a primary point of contact for account issues
• Closed multi-year contracts in the MEA, all deals closed met or exceeded targeted margin levels
• Managed quality of service during technical delivery & escalations at assigned accounts
• Developed and managed client relationships through customer lifecycle
• Prepared and presented proposals and for new business
• Prepared & presented performance marketing campaigns, the results, Custom Solutions, and ROI analysis on existing marketing contracts
• Facilitate executive business reviews on an annual basis with key accounts and establish deeper relationships by offering top class services
• Successfully managed to increase pricing through continuous awareness and maximizing usage of products & services
Responsible for Indoor Sales & Business Development
• Promoted to Senior Sales Account Executive in October 2015
• Achieved 109% performance in 2015 & 92% performance in 2016
• Developed New Business with Government Entities
• Successfully consulted leads & potential clients on the requirement
• Maintained a great relationship with key government accounts
• Generated market reports on competitors & key trends
• Designed and delivered product presentations
• Recorded all information into CRM
• Communicated the requirement to Senior Sales Manager & Project Team
• Following up and Managing awarded projects
Responsible for Business Development with UAE Government sector
• Biggest Contract winning of AED 5 Million in organization history
• Awarded best sales performing employee in the history of the organization
• Successfully developed business with UAE's Government & Participated in Tenders
• Supporting the back-end team & Boosting efforts of the delivery team
• Managed to maintain great relationships with customers and suppliers
• Building up new customers through several visits and invitation to Seminars
• Expanding our product portfolio & Market planning to resell new brands
• Providing a one-stop solution for customers & maintaining a forever going trust
• Preparing sales quotations for run-rate daily business and Yearly contracts
2008 -2012 Graduate - Bachelor of Business Administration in Marketing, University of Dubai
