IT Technical Support Engr.
Arkan Building Materials
Total years of experience :14 years, 1 month
Responsible for managing backups and tape rotation.
Diagnose and resolve technical issues.
Undertake small to medium-sized IT projects as instructed by the IT Manager.
Provide desktop and server support.
ٍSupport and maintain MS Server/Desktops and MS Exchange. Setting up and configuring new laptops and desktops.
Install authorized software to laptops and desktops.
Ensuring security and upgrades are applied and kept up to date on desktops and laptops.
Antivirus installation to all desktops and laptops.
Fault-finding to laptops and desktops.
Reporting faults and maintaining logs on servers, desktops and laptops.
Completing internal user moves including phones.
Patching of network and phones.
SAP advanced user and looking forward to be SAP consultant.
• Deep knowledge of operating systems, networking, hardware and software
• Excellent problem-solving skills. • The ability to explain problems and solutions clearly to non-technical users. • The ability to priorities, work under pressure and meet deadlines. • The ability to work alone or as part of a team. • An awareness of health and safety.