Aisha Al Mesmari, Support Services

Aisha Al Mesmari

Support Services

HSE

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree,
Experience
7 years, 0 months

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Work Experience

Total years of experience :7 years, 0 months

Support Services at HSE
  • United Arab Emirates
  • January 2011 to February 2011

Managing all general services responsibilities related to accommodation, hotels, events, catering, insurance, security, air travel, office supplies, office maintenance and fit-out works and many more. Also taking over effective leadership and motivate the staff to achieve optimum performance with efficiency.

Duties:
•Manage a team of 10 employees and additional services contractors.
•Provide high quality, up-to-date documentation for all service arrangements.
•Seek out, establish and maintain relationships with market suppliers and improve supplier performance indicators.
•Investigate services technical and outstanding issues.
•Budget planning and forecasting.
•Accurately record service completions, job costing and invoicing.
•Maintain effective control of expenses by regularly examining management accounts and comparisons with budgets.
•Supervise daily cash register transactions.
•Carry out quarterly billing checks and inventory audits.
•Collect and analyzing data for performance planning and management.
•Endure cost effectiveness and service efficiency.
•Organize the development of service level agreements and customer service policy for the company.
•Liaise service orders placements and lease contracts.
•Source the most affordable services and materials for the company needs and develop sourcing strategies.
•Project stock levels.
•Monitor on time materials delivery and service completion.
•Manage commodity cost criteria and establish regular negotiation initiatives.
•Prepare high quality tender documentation in term of technical scopes and review supply tenders and bids.
•Resolving disputes and claims with vendors and suppliers.
•Delegate projects and tasks to junior staff.
•Promote a safe working environment and comply with company

TEAM LEADER
  • December 2008 to December 2010
COORDINATOR at Emirates Steel Industries
  • United Arab Emirates
  • January 2007 to November 2008

Steel Manufacturing and Production
Job Role: Procurement and Logistics
Responsible for working closely with company end users and suppliers and taking over procurement and logistics assignments; issuance of RFQs, suppliers bids negotiations, local and overseas orders placements, expediting, shipments and freight management, logistics coordination, and company manufactured products transportation.

Duties:
•Responsible for order placement, Material Replenishment and Supplier Performance.
•Getting goods and services for the best price and value.
•Cutting any waste and unnecessary costs to create a streamlined process and fast production times.
•Working with suppliers to ensure that key processes are running efficiently and cost-effectively.
•Building strong working relationships both internally and with key suppliers.
•Contract management and negotiation.
•Understanding and keeping up with new trends and regulations in the business.
•Dealing with international suppliers.
•Source the most affordable materials for the company manufacturing process.
•Prepare high quality tender documentation and evaluate commercial bids.
•Establish supplier registration records and keeping all supplier contacts current and accurate.
•Source alternative items for buyers and end-users.
•Resolve disputes and claims with vendors and suppliers.
•Promote best practice across the company.
•Comply with company HSE rules and policies.
•Contribute in the strategic planning of materials logistics and products transportation.
•Liaise with freight forwarders and overseas companies to coordinate the shipments deliveries.

PURCHASING OFFICER
  • September 2004 to December 2006
Sales Support at METREX - Fujairah Company Industry: Steel Industries
  • October 2003 to November 2003
Support Assistance at Oil & Lubricants
  • United Arab Emirates
  • August 2003 to September 2003
Help Desk
  • United Arab Emirates
  • February 2003 to March 2003

Provide IT support to all office computers users, trouble shooting, windows files back up, Internet operation.

Senior Officer at Abu Dhabi Transmission & Dispatch Company
  • United Arab Emirates
  • August 2015 to
Support Services at Water and Electricity
  • to

Managing all office services responsibilities related to office operational supplies and support, office space management (interior fit-out and furniture), Surveillance and Janitorial, building management system, office furniture, catering, office general logistics and many more.

Duties:
•Lead and manage a team of 9 employees + services contractors.
•Supervise Services contracting performance (Cleaning, Maintenance, Office Assistances, HVAC, Security, Catering, Plants, CCTV, Stationery, Biometric, etc.).
•Establish contracting scope of work.
•Lead projects of new established branches to manage offices fit-out and furnishing.
•Support operational office supplies in 4 external hubs of the company branches.
•Regularize operational workflow.
•Maintain operational and tactical practice functionality.

Research
  • to

Provide Line manager with date and information sourced by the company technical application.

Sales
  • to

Take over marketing and sales of the company steel products

Education

Master's degree,
  • at AL Hosn University
  • January 2007

Bachelor's degree, Management Information System
  • at United Arab Emirates University
  • January 2003

Specialties & Skills

Services Development
Lease Administration
Events Organizing
Procurement
Office Management
ATTENTION TO DETAIL
BILLING
BUDGET MANAGEMENT
BUDGET PLANNING
BUDGETING
CASHIER
COMMUNICATION SKILLS
CONFLICT MANAGEMENT
CONTRACT MANAGEMENT
CRITICAL THINKING