Ajay Mathews

Motivate Publishing is one of the largest publishing houses in the Middle East with more than 20 titles. Joined the organization as Advertisement Manager and then got promoted to Senior Sales Manager for Gulf Business’ and Jumeirah’. Gulf Business is the largest Business publication in the Middle East and Jumeirah is the magazine, which goes in all Jumeirah Hotel properties worldwide.

Job Profile

• Responsible for space selling, online sales, events, awards in the Middle East.
• Talking to Clients about their new campaigns, media mixes, choice of publications, launch dates etc extensively.
• The biggest Real Estate Developers, Lifestyle products, Banks, Financial Institutions, Airlines, Govt. Organizations, Hotels, Luxury brands are a part of my clientele.
• Talking to the top Ad agencies worldwide in terms of Media Planning and Media Buying.

Work Achievements

• Joined as Advertisement Manager and has been promoted to Senior Sales Manager now
• Achieved Individual Budget as well as the issue budget.
• Designed a Scorecard for Sales Department, to measure the effectiveness and productivity of employees and processes.
• Helped the company to tap into the whole of GCC.

People and Career Magazine is a monthly magazine in India. I joined the company as the Business Development Manager (B.D.M) and then got promoted as Marketing Manager for Karnataka, Andhra Pradesh and Tamil-Nadu. I have helped the company to set up an IT company, ITES Company, and Real estate as well as make a foray into Retail.

Job Profile

• Responsible for corporate advertising in 3 states in South India.
• Interact with Media Planners, Ad Agencies and Event Management companies on a regular basis.
• Setting targets for B.D.M’s and B.D.E’s at the beginning of the month.
• Monitor performance of each B.D.M against set target.

• Responsible for an integral position as an Service Delivery Leader Operations Management and Transformation, heading Performance Management and Quality for 2 Processes of AOL with a total strength of 1300 Customer Service Consultants, 120 Team Leaders, 10 Assistant Managers, 30 Quality Consultants, 1 Quality Manager and 4 Service Delivery Managers.
• Prepared monthly Rewards and Recognition (R&R) programs
• Escalate if necessary to the higher management in case of any gaps while measuring the readiness level in any of the process areas, which is critical.
• Review the recovery plans of the organization so that the critical business does not suffer at any crisis situation.
• Comparison of Performance with the other offshore sites.