AJM Raashid, Scrum Master / Technical Project manager

AJM Raashid

Scrum Master / Technical Project manager

Pearson Education

Location
Australia
Education
Master's degree, Information Technology
Experience
12 years, 11 months

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Work Experience

Total years of experience :12 years, 11 months

Scrum Master / Technical Project manager at Pearson Education
  • Sri Lanka - Colombo 9
  • April 2015 to January 2016

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Delivery Manager at VIRTUSA (NASDAQ: VRTU) / BRITISH TELECOM PLC (Contracted)
  • Sri Lanka
  • August 2012 to March 2015

Contractual employee of British Telecom PLC via Virtusa Corporation.
Virtusa is a global information technology (IT) services company providing IT consulting, technology and outsourcing services, serving Global 2000 companies and the leading software vendors with Technology Centres across US, UK, Hungary, India and Sri Lanka employing 6500 employees.


( + ) SFIA Level 5, Project Manager for British Telecom PLC (BT) account.
( + ) Delivery SpoC for BT account of Virtusa
( + ) Handled the Openreach Account, managing BT Openreach Data Integrity (ORDI), BT Openreach Data Quality (ORDQ), BT Openreach In-life Solution Design team and BT Openreach Portal Gateway (openreach.co.uk) End of Service Life (ORPG-EoSL) initiative.
( + ) Experience in handling multiple projects collocated from different geographical location across UK, Bangalore, Hyderabad and Colombo.
( + ) Track head for transitioning of BT Global Service Portal (GS Portal) project from Tech Mahendra to Virtusa which is under the BT Javelin Transition program which involves 520 man team program.
( + ) Delivery Manager of BT GS Portal (globalservices.bt.com) project handling 45 man team project.

( • ) Managing project under the BT delivery process with Sprint based commitment for each release involving close to 50 other inter dependant components with GS Portal.
( • ) Identify project scope, stakeholders and finalize scope against budget. Estimate work, prepare Statement of Work (SOW) and Contribution Margin (CM Sheet) of Virtusa.
( • ) Prepare Project Approach Document (Project Plan) with WBS, schedule, HR plan, communication plan, risk plan and quality plan.
( • ) Acquire, develop, mentor, coach, manage, set objectives, guide team resources and perform appraisals of them.
( • ) Distribute information and mange stakeholder expectation.
( • ) Monitor and Control project performance, risks & issues, quality, schedule and perform change control process.
( • ) Close project in concurrence with client. Record closure report and archive document.
( • ) Prepare quarterly capacity plan (HR and Revenue) and invoice client on work performed.
( • ) Identify prospective revenue in project area and manage account growth.
( • ) Manage Process Index defined by Account Quality Partners to align with CMMI


( • ) Rated as Top 5 Project Mangers (Globally) for Leadership Grooming by Virtusa Corporation (From Mar-2013 to Sep 2013)
( • ) Accomplished in closing 90% of the Data Integrity issues within the SLA time frame and kept reopen cases less than 3% throughout the period, which derived in obtaining a score of 9/10 as Client Delight Index for the project
( • ) Involved as the Project Manager for IT Tender (ITT) bids for British Telecom for year 2012 and 2013.
( • ) Handled R29 WD, R30, R31, R32 and R33 releases of BT GS Portal as a Delivery/Project Manager and was able to achieve delivery maturity score of 3.7 (CMMI level) within 6 months of the project inception.

Project Officer at ICT AGENCY OF SRI LANKA (ICTA) Pvt Ltd
  • Sri Lanka
  • December 2008 to June 2012

ICTA is the single apex body involved in ICT policy and direction of Sri Lanka. Exclusively owned by the Government of Sri Lanka and it is the implementing organization of the e-Sri Lanka Initiative where World Bank acts as the major donor.
( • ) Reported to Director and Senior Programme Head of Re-Engineering Government (Re-Gov) Programme. Managed six Project Managers (of the vendors) and one internal Project Assistant.
( • ) Responsible for Government web Development Projects, Government Internet Data Centre (GIDC) and formalizing Government web standards of Sri Lanka.

Main Responsibilities
( • ) Performed Project Management from conceptualization to closure of projects, which includes;
- Identify scope, budget, stakeholders, and risks and obtain client (Government Organization) and leadership acceptance for the project.
- Prepare WBS, resource requirement, project schedule, training & maintenance for Project Plan.
- Manage procurements according to World Bank and GoSL guidelines from, preparing EOI, TOR, RFP and evaluation & selection of vendors. Conduct initiation meeting and manage expectation of the stakeholders.
- Maintain dashboard, review goals, manage scope, manage stakeholder relationship & communication, manage risk, perform contract management and check deliverable quality.
- Obtain signoff from clients, issue payments to vendors, record closure report and archive documents.
( • ) Manage internal and external resources (Project Mangers of vendors)
( • ) Monitor Joomla CMS training programs for government officers.
( • ) Editor, Organizer and Caretaker in setting up Government Web Standards of GoSL which is a key sub document of eGovernment policy of Sri Lanka
( • ) Manage events, present and conduct workshops on eGov policy, managing projects, developing websites, etc.
( • ) Manage operational activities of Government Internet Data Centre in managing 330+ Government websites, Server environment, Data Centre Security, SLA etc. for uninterrupted service delivery.
( • ) Providing technical consultancy for government organization on web centric technologies and in formulating and directing ICT strategies, policies and plans

Achievements
( • ) Project Manager for developing 495 websites and 178 electronic services by closely working with Senior Government Officials (more than 100 government organizations), Web development Companies (vendors), Policy Makers, Technology Experts, SME’s, etc. This is great achievement which was also commended by World Bank representatives and also helped Sri Lanka to move 41 places (115 to 74) from 2012 to 2014 in UN eGovernment Development Index.
( • ) Managed 17 main projects within the 3.5 years (out of 5 years of the programme) which is valued close to USD XXXXX
( • ) Publishing of Government web standards version 2.0.
( • ) Served as a Technical Evaluation Committee (TEC) member for more than 25 projects related to GoSL.
( • ) Obtained the Certificate of Appreciation by the Grand Jury in eSwabhimani 2011 (National Best eContent Awards) for HealthNet project which was a project under my purview.

Application Specialist at GREENWICHLANKA (PVT) LTD (GLPL)
  • Sri Lanka
  • March 2008 to November 2008

GLPL is a sister company of PC House Limited which is specialized corporate enterprise solutions.

( • ) Responsible for presales, product demos, respond to customer queries, prepare quotations and tender bid documents and manage eHRM accounts.
( • ) Identified stakeholders, project scope and document client requirements to System Requirement Specification and Change Requests.
( • ) Evaluated Business Intelligence tools and Customer Relationship Tools (CRM) tools to build partnerships with principals.

Management Trainee at PC HOUSE PLC
  • Sri Lanka
  • February 2007 to February 2008

PC House Limited is one of the Top 50 brands in Sri Lanka and the leading Computer Hardware re-seller..

( • ) Manage Corporate Re-engineering project by resourcing project team, analyzing and document existing workflow and propose improvement for better productivity.
( • ) Managed Corporate Web development projects by identifying scope, selecting vendor, conduct kick-off meeting, monitor the information published on the website, conduct project reviews, manage scope and contract and publish the websites.
( • ) Involved in drafting business plans in consultation with Management Committee.
( • ) Coordinator for Ubuntu-Canonical brand partnership for Panora Computers and PC House Pvt Ltd.

Freelancer at FREELANCER
  • Sri Lanka
  • July 2002 to June 2006

( • ) Involved in Business Analysis, Software Designing, Software Development, Software Testing, Graphic Designing, and IT Training.
( • ) Major products developed were; Comprehensive ERP (for a Garments factory in SME level), Teacher Carder (software which calculates schools teacher carder), School Time Table (creates annual Time table for School), Missing Person Tracking System (person tracker done during 2004 Tsunami), Café Master (monitoring internet usage & remote computer management for internet cafes)

Education

Master's degree, Information Technology
  • at University of Moratuwa
  • December 2013

Qualified in all exams. Pending viva on final year research

Diploma, Master's Certificate, Project Management (MCPM)
  • at The George Washington University
  • December 2013

Master's Certificate, Project Management (MCPM)

Diploma, PMP
  • at PMI
  • December 2012

Certified Project Management Professional

Bachelor's degree, Information Technology
  • at University of Colombo
  • October 2006

Obtain an 'A' grade for final year project where a comprehensive ERP system was developed for SME level Garments Factory in Sri Lanka.

Diploma, Diploma, Information Technology
  • at National Institute of Information Technology (NIIT) – India
  • December 2002

Specialized in E Centric Technologies

Specialties & Skills

MS Project
Project Management
E government
Procurement
Project Management
Program Management
Presentation skills, Behavioral Competencies, Problem Solving, Good verbal/ written communication
Business Requirement Documentation (BRD)
Microsoft Project
Documenting Detailed Software Requirement Specification (DSRS)
Procurement Management
Change & Problem management
Human Resources Management
Content Management
Change Management
Project Estimation
Visual Basic 6
Project Delivery
Re-Engineering
Account Management
End-to-end responsibility for the delivery of the project
Vendor Management
Business Analysis
MS SQL, My SQL
Planning,Organizing, and Reporting
Team Development and Motivation
Microsoft Office and Internet Application
Customer Relationship Management
Contract Management
Contract Negotiation
Process Mapping
Decision making
e-Government
Conflict management

Languages

Arabic
Beginner
English
Expert
Tamil
Intermediate

Memberships

Project Management Institute (PMI), USA
  • Member
  • July 2012

Training and Certifications

Practical Risk Management for Project Success (Certificate)
Date Attended:
June 2011
Valid Until:
June 2011
Software Quality Assurance and Testing (Certificate)
Date Attended:
February 2009
Valid Until:
February 2009
Project Management and MS Project (Certificate)
Date Attended:
December 2012
Valid Until:
December 2012
Securing Web Applications (Certificate)
Date Attended:
May 2009
Valid Until:
May 2009
Advance Project Management (Certificate)
Date Attended:
May 2012
Valid Until:
June 2012
Certified Ethical Hacker (CEH) v7 (Certificate)
Date Attended:
January 2012
Valid Until:
January 2012
Online (Certificate)
Date Attended:
December 2012
Valid Until:
December 2015